Application Technology Specialist

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

The Application Technology Specialist develops products and supports sales teams as follows:

Activities in R&D, laboratory:
•    Project assistance, support for internal projects.
•    Participation in technical projects.
•    Product quality control (if needed).
•    Maintenance of laboratory.
•    All types of chemicals- and microbiological analysis.
•    Quality assurance in the laboratory according to ISO 9001.
•    Supporting the innovation process and contact person / assistant employee.

Supporting the sales team in technological matters:
•    Support and implementation of product launches for new customers or product launches for existing customers.
•    Regular customer visits together with the sales team to get to know the customer structure and area of application.
•    Supporting the sales team in case of customer complaints.
•    Regular customer visits for the purpose of concentration monitoring or sampling.
•    Supporting customer tests for new ZEP developments.
•    Working with sales team to identify replacement products for discontinued SKU’s
 

Key Requirements:

·         Bachelor’s Degree in Engineering, Chemistry, or other related field.

·         3-5 years of experience in R&D, product development, quality related field, or a similar role with proven success in bringing innovative products to market.

·         High level of technological understanding.

·         Expertise and experience in analytical- and microbiological analysis.

·         Advanced computer and other CRM systems knowledge.

·         Industry knowledge preferred

·         Influence peers and leaders.

·         Microsoft Ofice Programs

·         Travel to customers as needed

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.

• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.

• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome

• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.

• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply.  It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.