Application Systems Engineer

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire an Applications System Engineer reporting to the Senior Manager of Application and Document Services.

The Application Systems Engineer is responsible for the operation, support, maintenance, upgrades, and development of new features and enhancements for the Intapp Walls environments that support the firm’s Matter Maintenance, and Ethical Wall systems.

This position will be resident in our Philadelphia office with a hybrid working schedule. 

Key responsibilities:

• Oversee the creation, modification, and enforcement of security policies and access approval processes.

• Administer all technology related to the firm’s Intapp OPEN platforms for Integration Builder, and Wall Builder, including all customizations specific to the firm’s environment (e.g., Microsoft SQL, Elite, etc.). 

• Design, develop, and implement new features and functionality. 

• Oversee and executes testing for system operations and new features and functionality. 

• Perform quality assurance (QA) and creates and maintains documentation for all related systems. 

• Collaborate with the Office of the General Counsel, Client Matter Administration, the Document Management Services team, and the Help Desk to ensure the firm’s business rules and security policies are consistently met.

• Stay current with roadmaps, releases, and new features for all supported systems. 

• Work closely with the firm’s Office of the General Counsel, Client Matter Administration, Document Management Services team, and the Help Desk to ensure accurate and complete information is collected for all access requests. 

• Ensure firm security policies are followed when executing all security-related changes. 

• Update and maintains approved security requests in Intapp Walls and Milan. 

• Escalate and document all suspected security violations in accordance with firm policy. 

• Partner closely with the Intapp Walls and iManage DMS Service Owner to resolve issues, implement changes, and enforce firm business rules and policies. 

Experience and Qualifications: 

• Bachelor’s degree (B. A.) from four-year college or university.

• Minimum 2-4 years of legal based application support experience. 

• Working knowledge of application security concepts and familiarity with Intapp Walls, iManage, iRM, or similar legal technology platforms. 

• Hands on experience managing and maintaining legal base applications.   

• Strong problem-solving skills with the ability to follow defined troubleshooting processes. 

• Customer-service oriented mindset with the ability to work effectively in a team environment. 

• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment. 

• Ability to read and interpret business documentation, application procedures, and technical instructions. 

• Strong written and verbal communication skills in a professional business environment.

• Effective interpersonal skills with the ability to collaborate across technical and functional teams. 

• Willingness to learn new systems, processes, and technologies. 

• Ability to develop partnerships and collaborate with teammates and other business areas. 

• Strategic problem solving and project management skills.

• Technical skills including Microsoft Office Suite, Microsoft Windows Server OS, Microsoft Windows Desktop OS (Windows 11), Microsoft Azure, Integration Builder, Wall Builder 

• Proficient with Intapp Integration Builder, Flow, Open, Conflicts & Wall Builder. 

• Familiarity with SQL and basic reporting concepts; ability to run queries or review existing reports (SSRS experience preferred but not required). 

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Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates

Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law.  If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or [email protected]

If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.