Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
BangkokJob Summary
Application Support to support Enterprise Operation PlatformJob Description
- Provide first and second tier support on system
- Monitor and maintain system to be stability and ready to use
- Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
- Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
- Work collaboratively with user and development team
- Provide improvement for monitoring system and application proactively
Qualifications:
- Bachelor’s degree in Engineering, Technology or Science majoring in Computer Science, Computer Engineering, information technology, or related field.
- 5-10 years experience in Application support / IT Operations
- Familiar with SQL / database: MSsql, PostgreSQL, Oracle
- Experience in Cloud platform: Azure, AWS, Oracle Alloy
- Experience in Logs analysis
- Experience with monitoring tools: Dynatrace, Grafana, Azure monitor
Recruiter
Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง)Skills Required
- Bachelor's degree in Engineering, Technology or Science majoring in Computer Science, Computer Engineering, information technology, or related field
- 5-10 years experience in Application support / IT Operations
- Familiar with SQL / database: MSsql, PostgreSQL, Oracle
- Experience in Cloud platform: Azure, AWS, Oracle Alloy
- Experience in Logs analysis
- Experience with monitoring tools: Dynatrace, Grafana, Azure monitor
What We Do
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.
