Application Support, Senior Associate

Posted 3 Days Ago
Be an Early Applicant
Boston, MA, USA
In-Office
52K-91K Annually
Junior
Financial Services
The Role
Support FX business applications by monitoring trading and reporting applications, troubleshooting issues, and assisting in application maintenance and disaster recovery testing.
Summary Generated by Built In
State Street Markets is the investment research and trading arm of State Street, providing specialized research, trading, securities lending and innovative portfolio strategies to owners and managers of institutional assets.

DMC Production Support is seeking a technical Production Application Support candidate to support FX business applications. The person in this position will be responsible for the active monitoring of trading, settlement and reporting applications as well as support of maintenance and application release activities. The person is this role will work directly with both the business and application development teams in addressing and resolving application issues.

Responsibilities

  • Provide direct technical trading floor application support to our DMC business partners
  • Troubleshoot/analyze and triage application and trading issues
  • Monitor application environment for issues
  • Assist in application maintenance and deployment activities 
  • Provide Disaster Recovery Testing support
  • Work in a 24x7 environment  

Attributes

  • Excellent verbal and written communication skills
  • Excellent organizational skills with the ability to prioritize tasks, work with schedules / resources while remaining focused on team goals
  • Strong debugging and analytical skills;  Core problem solving skills, ability to analyze available data and potential solutions, eliminate possible solutions and select an optimal solution
  • Ability to work and co-ordinate with multiple remote teams
  • Ability to work independently and excellent problem-solving skills are a must
  • Willingness to take ownership of issues and ability to see them thru to resolution

Education & Qualifications

  • Bachelor’s Degree in Computer Science or Information Systems
  • Experience supporting large scale, 24/7, real time mission critical systems
  • Experience in financial business processes
  • 1-2 years in a technical role in a financial institution
  • Familiarity with programming/scripting languages
  • Strong knowledge of Oracle and MS SQL
  • Working knowledge of Unix/Linux, Windows and cloud computing
  • Working knowledge of Middleware (WebSphere, MQ Series, Autosys, etc.), and J2EE
  • Knowledge of Foreign Exchange/Equities/Securities Finance business process flows is a plus

Salary Range:

$52,000 - $91,000 Annual

The range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Bachelor's Degree in Computer Science or Information Systems
  • 1-2 years in a technical role in a financial institution
  • Experience supporting large scale, 24/7, real time mission critical systems
  • Familiarity with programming/scripting languages
  • Strong knowledge of Oracle and MS SQL
  • Working knowledge of Unix/Linux, Windows and cloud computing
  • Working knowledge of Middleware (WebSphere, MQ Series, Autosys, etc.), and J2EE
  • Knowledge of Foreign Exchange/Equities/Securities Finance business process flows

State Street Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about State Street and has not been reviewed or approved by State Street.

  • Retirement Support Retirement support is framed as a standout component, highlighted by a 401(k) match described as 100% on the first 6% of base salary. This is positioned as a meaningful offset to less competitive cash compensation for some roles.
  • Leave & Time Off Breadth Leave and time off are portrayed as relatively robust, with references to multi-week vacation, paid holidays, sick time, and additional days tied to wellness or volunteering. This breadth is repeatedly treated as a tangible part of total rewards beyond base pay.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are presented as extensive, including the BeWell program, fitness discounts, onsite or supported health resources, and financial counseling. These offerings are depicted as strengthening the overall benefits proposition even when pay satisfaction is tepid.

State Street Insights

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The Company
Brisbane City
39,782 Employees
Year Founded: 1792

What We Do

At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future

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