Application Support Kiwiplan - Sales

Reposted 6 Days Ago
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Vienna, AUT
In-Office
Mid level
Design • Manufacturing
The Role
The role involves planning, implementing, and optimizing Kiwiplan software systems, supporting user access rights, and facilitating communication and training among local experts while managing application and process documentation.
Summary Generated by Built In
Responsibilities:

Planning, Implementation, testing, optimization and ensuring the operation of the  following software systems (with Kiwiplan)

  • Kiwiplan Enterprise Sales Processing (ESP-Sales)
  • Quote Management incl. Product Design (excl. Costing&Pricing)
  • Order Management
  • Invoice Processing (incl. Data Transmission to SAP)
  • Definition and Implementation of Interfaces
  • Account master data, Invoices, Credit master data
  • Implementation of Templates for document printing

User Access Rights (in defined area)

  • Supporting approvement user access rights

Supporting Kiwiplan-Plants

  • Support and train local experts
  • Analysing, processing and coordinating of process support issues
  • Information transfer of changes/adjustments to site key-users
  • Implementation of new modules
  • Parameterization in Kiwiplan incl. Tests & Documentation
  • Creating and maintenance of Kiwiplan tickets incl. Tests & Documentation

Kiwiplan Roll-Outs

  • Analysing existing processes
  • Consulting of process changes
  • Implementing new Software/Modules
  • Supporting implementation of interfaces
  • Train local organization
  • Projectmanagement in responsible area

Application and Process Support

  • Creating and maintenance of process documentation and detailed process description
  • Dealing with IT-Now (GSN) Tickets in Service Desk System
Qualifications & Requirements:
  • Technical knowhow
  • Business- and Processmanagement education
  • Advanced knowledge in logistics processes
  • Profound IT knowledge
  • Structured and solution oriented practices
  • English knowledge in spoken and written
  • Able to work in a team
  • Impartation of knowledge
  • Willingness to travel up to 30%

Skills Required

  • Technical knowhow
  • Business- and Process management education
  • Advanced knowledge in logistics processes
  • Profound IT knowledge
  • English knowledge in spoken and written
  • Ability to work in a team

DS Smith Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DS Smith and has not been reviewed or approved by DS Smith.

  • Fair & Transparent Compensation Pay is considered okay to good across many roles, with some plants indicating competitive or above‑market hourly rates for operators and similar positions. This supports a broadly fair perception of base pay even as experiences vary by site.
  • Healthcare Strength U.S. offerings include day‑one medical/vision and dental, employer HSA contributions, and 100% company‑paid life and short/long‑term disability, alongside an EAP. Some role descriptions also highlight mental‑health and fertility options.
  • Retirement Support Packages commonly reference a 401(k) with company match and, in some locations, pension eligibility or company‑funded retirement contributions. This positions retirement benefits as a meaningful component of total rewards.

DS Smith Insights

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The Company
Atlanta, GA
12,147 Employees

What We Do

DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization

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