Application Support Engineering Internship

At Multitude, we’re more than just a listed European FinTech company—we’re a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed.
Powered by our Growth Platform, we operate through three business units: Ferratum, offering seamless mobile banking for consumers; CapitalBox, providing flexible financing for SMEs; and Multitude Bank, supporting non-bank lenders and FinTechs.

In 2024, we achieved €263.7 million in revenue and €20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we’re shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT).

Multitude Group IT is looking for an Application Support Engineering Internship located in Bratislava. Join us in shaping the future of digital banking! We are eager to welcome a technically adept individual driven by a passion for learning, and we are committed to guiding them in discovering their true calling. Regardless of your current path and limited exposure to multiple IT domains, you have the opportunity to shape your identity as an application support engineer. 

Your focus:

• Analyze, troubleshoot, and resolve complex business process incidents related to technical and process issues.
• Collaborate with the development team to design, develop, and maintain software solutions.
• Assist in the analysis and resolution of technical issues and challenges.
• Set up and optimize application and process monitoring using appropriate tools to proactively prevent production issues.
• Participate in root cause analyses and contribute to the problem management process to enhance system stability.
• Contribute to the development of software specifications and requirements.
• Stay updated with emerging technologies and industry trends to enhance technical skills.
• Work closely with team members to meet project deadlines and deliverables.
• Communicate effectively with team members, stakeholders, and project managers.
• Take ownership of critical production incidents, coordinating effectively with Business, Backoffice, and Development teams.
• Document and present findings, solutions, and improvements to the team.
  

Required skills & qualifications:

• Currently pursuing a degree in Computer Science, Economy or a related field.
• Excellent problem-solving and analytical skills with a keen attention to detail.
• Strong written and verbal communication skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Self-motivated with a passion for analysing, problem solving and a desire to learn and grow.
• Understanding of the IT development lifecycle and Agile methodologies.
• SQL knowledge, with the ability to write and optimize complex queries and perform data analysis.
• Expertise in RabbitMQ and Kafka is an advantage
• Familiarity with APIs and microservices architecture.
• Adaptability and flexibility in a frequently changing, dynamic environment.

We offer:

At Multitude, we believe in empowering our employees to thrive personally and professionally. Here's what you can look forward to:

• A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.
• Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe.
• A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement.
• Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards.
• Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive.
• Extra Time to Recharge – enjoy 4 paid sick days per year to rest and recover when you need it.
• Stay Active – access to the MultiSport card to support your fitness and wellness goals.
  
• Healthy Snacks – enjoy fresh fruit and refreshments at the office.
• Mental Wellbeing Support – complimentary psychological counselling services to support your mental health.
• Company-provided laptop – for both professional and personal use, available for you to keep after 5 years.
  

Financial compensation starts from 6 EUR gross hourly. Our final offer to you will be set up fairly, considering your skills and experience.

*While we can offer internships to individuals under the age of 26 who hold a student status, we want to emphasize that candidates who do not meet these specific criteria can submit applications to be assessed individually.

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