Application Support Engineer

Posted 5 Days Ago
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Hiring Remotely in Square, Newry Mourne and Down, Northern Ireland, GBR
Remote
Junior
Fintech • Financial Services
The Role
Provide day-to-day operational support and troubleshooting for Balance Sheet Risk and Securitisation HPC platform. Support DevOps pipelines and deployments, maintain documentation, engage internal and external stakeholders, ensure SLA compliance, assist platform development, support Power BI reporting, and participate in on-call and occasional weekend work.
Summary Generated by Built In

Mō te tūranga | About the Role
As an Application Support Engineer, you will be part of the team responsible for supporting the operational environment for the Balance Sheet Risk and Securitisation streams at Westpac. This includes daily operations of the High-Performance Computing solution used to measure, report, and analyze Balance Sheet Risk outcomes: Interest Rate Risk, Transfer Pricing, Cost of Funds and Hedge Accounting supporting predominantly Treasury customers.

  • Ensure smooth daily operations and troubleshooting issues as they arise
  • Support DevOps pipelines using Azure DevOp, Bitbucket, and Jenkins tools to run deployments.
  • Provide and maintain up to date documentation.
  • Engage with both internal NZ engineering teams and Australia Westpac team along with external vendors to resolve and prevent issues
  • Ensure all services meet SLA and are compliant with all standards and policies
  • Collaborate with squad members to support the development of the platform and delivery of roadmap items.
  • Be a team player and collaborate closely with our cross-functional teams to drive quality, experience outcomes.
  • Provide support for Power BI reporting and enhancements
  • On-Call Support and periodic weekend working.

Nā tāu rourou | What will you bring?

  • Bachelor’s degree in technology or related subject.
  • Passion for technology.
  • 2-3+ years’ experience as an Application Support Engineer within a Microsoft environment.
  • Preference for candidates with experience working with some of: Control-M, Snowflake, SQL Scripting, QRM Manager, SharePoint, Power BI, Power Platforms, Dynatrace, PagerDuty, Splunk, Hashi Corp Vault, Azure DevOp, Bitbucket, and Jenkins.

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

27 June 2026

Skills Required

  • Bachelor's degree in technology or related subject
  • 2-3+ years' experience as an Application Support Engineer within a Microsoft environment
  • On-call support and periodic weekend working
  • Experience supporting DevOps pipelines (Azure DevOps, Bitbucket, Jenkins)
  • Experience with Power BI reporting and enhancements
  • Experience with enterprise tools: Control-M, Snowflake, SQL scripting, QRM Manager, SharePoint, Power Platform, Dynatrace, PagerDuty, Splunk, HashiCorp Vault
  • Passion for technology

Westpac Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Westpac and has not been reviewed or approved by Westpac.

  • Leave & Time Off Breadth Extensive paid and unpaid leave options span wellbeing leave, Culture/Lifestyle/Wellbeing days, purchased leave up to 12 weeks, career breaks, and various specialized leaves. This breadth supports work-life balance and accommodates a wide range of personal circumstances.
  • Parental & Family Support Parental provisions include 16 weeks full pay (or 32 at half pay) for primary carers, four weeks for support carers, and continued superannuation during unpaid parental leave. Additional supports cover domestic and family violence leave, Family Pathways leave, and grandparental leave.
  • Wellbeing & Lifestyle Benefits Wellbeing resources include counselling and coaching services, workplace mental health training, free nutrition advice, and health insurance access with pre‑existing conditions covered if joined promptly. Financial and lifestyle perks include banking discounts for employees and families and the myDiscounts program.

Westpac Insights

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The Company
HQ: Sydney, New South Wales
16,000 Employees
Year Founded: 1817

What We Do

Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. We also have offices in key financial centres around the world including London, New York, Hong Kong and Singapore. Westpac Group's portfolio of financial services brands and businesses is focused on our vision, which is "To be one of the world’s great service companies, helping our customers, communities and people to prosper and grow.”

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