Application Support Engineer

Posted 2 Days Ago
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Gurugram, Haryana, IND
In-Office
Expert/Leader
Information Technology
The Role
Leads PMO mobilization and run activities while supporting critical business applications. Identifies and resolves complex system issues, coordinates cross-functional teams, makes team decisions, aligns project activities with business objectives, streamlines communication, and mentors junior staff. Serves as a subject matter expert responsible for delivering solutions across multiple teams and maintaining business continuity.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Project Management Office (PMO) Mobilization & Run
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires continuous monitoring and analysis to ensure smooth operation and minimal disruption. The position demands a dynamic approach to troubleshooting, collaborating with different teams to maintain system integrity and support business continuity. The engineer plays a crucial role in maintaining the health of critical applications, swiftly addressing challenges, and contributing to the overall efficiency of the technology environment.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline communication and coordination among cross-functional groups to enhance project outcomes.
- Mentor junior team members by sharing knowledge and best practices to foster professional growth and team capability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Project Management Office Mobilization & Run.
- Strong organizational and leadership abilities to manage multiple priorities and guide teams effectively.
- Excellent problem-solving skills with the ability to analyze complex system issues and develop practical solutions.
- Effective communication skills to liaise with diverse teams and stakeholders.
- Experience in coordinating project activities and ensuring alignment with business objectives.

Additional Information:
- The candidate should have minimum 12 years of experience in Project Management Office Mobilization & Run.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 12 years of experience in Project Management Office Mobilization and Run
  • 15 years of full-time education
  • Proficiency in Project Management Office Mobilization and Run
  • Strong organizational and leadership abilities to manage multiple priorities and guide teams
  • Excellent problem-solving skills for analyzing complex system issues and developing solutions
  • Effective communication skills for working with diverse teams and stakeholders
  • Experience coordinating project activities and aligning them with business objectives

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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