Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM AS /400 Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Role: Support Senior Analyst
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
Roles & Responsibilities:
- Liaising with the customer technical representatives.
- Implement the changes as applicable, test the changes and handover to customer.
- Troubleshoot issues with OS/Backup.
Professional & Technical Skills:
- Good verbal and written communication skill to connect with customer at varying levels of the organization
- Ability to operate independently.
- Must have 4+ years of AS/400 system Operations/Administrator experience.
- Server daily health check activities. C) User profile and Security management.
- Job management, job life cycle, OUTQ management etc. e) Backups and other jobs for problem determination and resolution.
- Patch management.
- IBM supported network architecture and configurations - TCP/IP, SNI, SNA etc.
- hands-on experience working on HMC/LPAR Management.
- Restoration and BRMS, Tape management.
- Knowledge on replication software.
- Independently work with vendors on HW/SW issue.
- Analyze disk space utilization and recommend corrective action.
- Participate in Root Cause Analysis RCA. n) Participate in Disaster recovery process.
- Good knowledge on ITIL concepts (Incident, problem & change management skills).
Additional Information:
Must have Skills: IBM AS /400 Administration
Good to Have Skills:
- Should have sound knowledge on OS/400 administration.
- Tools hands on like Service Now, MIMIX, DBMOTO, MPLUS, BRMS etc.
- Certification on AS/400 admin side.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Minimum 3 years of professional experience
- At least 4 years of IBM AS/400 system operations or administration experience
- IBM AS/400 Administration expertise
- 15 years of full-time education
- Strong verbal and written communication skills
- Ability to work independently
- OS/400 administration knowledge
- Experience with server health checks, user profiles, security management, job management, OUTQ management, backups, patch management, and problem determination
- Experience with HMC and LPAR management
- Knowledge of IBM-supported network architectures and configurations, including TCP/IP, SNI, and SNA
- Experience with restoration, BRMS, and tape management
- Knowledge of replication software
- Experience working with hardware and software vendors
- Root cause analysis and disaster recovery experience
- Knowledge of ITIL incident, problem, and change management
- Hands-on experience with ServiceNow, MIMIX, DBMOTO, MPLUS, or BRMS
- AS/400 administration certification
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
