Application Support Engineer

Posted Yesterday
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Pune, Mahārāshtra, IND
In-Office
Senior level
Information Technology
The Role
Manage, support and optimize AWS IaaS infrastructure including EC2, VPC, networking, storage and security. Provision resources, monitor with CloudWatch, troubleshoot incidents, run on-call support, automate via Terraform/CloudFormation and scripting, manage backups/DR, ensure compliance (GxP/SOX) and drive operational improvements.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Summary
The AWS IaaS Administrator manages, supports, and optimizes AWS cloud infrastructure services. The role covers provisioning, administration, monitoring, security, automation, operational support, and continuous improvement of AWS-based infrastructure platforms while ensuring high availability, compliance and operational excellence.
Key Responsibilities
AWS Infrastructure Administration
Provision and manage AWS IaaS resources.
Administer EC2 instances across Linux and Windows environments.
Configure and manage VPCs, routing, VPN connectivity and network security.
Support high availability and disaster recovery requirements.
Monitoring & Operations
Monitor cloud infrastructure using CloudWatch and enterprise monitoring tools.
Troubleshoot infrastructure, network, storage and performance issues.
Manage alerts, incidents and service requests.
Participate in on-call support and major incident management.
Security & Compliance
Implement IAM policies and role-based access controls.
Support compliance requirements including GxP, SOX and security controls.
Manage AWS security services, encryption and audit logging.
Ensure adherence to organizational cloud governance standards.
Infrastructure Automation
Automate provisioning and operational activities using Terraform, CloudFormation, PowerShell, Python and shell scripting.
Support Infrastructure as Code implementation.
Backup, DR & Continuous Improvement
Manage AWS Backup solutions.
Validate backup and restore activities.
Participate in DR testing and recovery exercises.
Recommend infrastructure optimization and cloud cost optimization opportunities.
Drive operational excellence and automation improvements.
Technical Skills & Certifications
Skill Area
Details
Must Have / Required Skills
AWS EC2, VPC, ELB/ALB/NLB, Route 53 EBS, EFS, S3 IAM, KMS, CloudTrail CloudWatch, AWS Systems Manager, AWS Backup Linux Administration - RHEL, CentOS, Amazon Linux Windows Server Administration DNS, DHCP, TCP/IP and VPN Terraform / CloudFormation Git, Jenkins or Azure DevOps Scripting in PowerShell, Bash or Python
Good to Have
Container technologies such as ECS/EKS Splunk AppDynamics Enterprise production support experience
Preferred Certifications
AWS Certified SysOps Administrator - Associate preferred

FDE-Specific Expectations
Strong ownership of operational outcomes.
Automation-first approach to infrastructure operations.
Ability to work closely with client platform and infrastructure teams.
Focus on reliability, compliance and operational excellence.
Continuous improvement mindset for cost, stability and automation.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 7.5 years experience
  • 15 years full time education
  • Cloud infrastructure and AWS experience
  • AWS services: EC2, VPC, ELB/ALB/NLB, Route 53, EBS, EFS, S3, IAM, KMS, CloudTrail, CloudWatch, AWS Systems Manager, AWS Backup
  • Linux administration (RHEL, CentOS, Amazon Linux)
  • Windows Server administration
  • Networking skills: DNS, DHCP, TCP/IP, VPN
  • Infrastructure as Code and automation: Terraform, CloudFormation
  • Scripting: PowerShell, Bash, Python
  • Source control and CI/CD: Git, Jenkins or Azure DevOps
  • Experience supporting compliance requirements (GxP, SOX) and security controls
  • AWS Certified SysOps Administrator - Associate
  • Good to have: container technologies (ECS/EKS), Splunk, AppDynamics, enterprise production support experience

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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