Application Support Engineer

Posted 2 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Senior level
Information Technology
The Role
Operate, monitor, and maintain hybrid network infrastructures across routing/switching, SD‑WAN, LAN/Wireless, firewalls, and cloud networking. Use automation (Python, Ansible), AI‑aided observability and Agentic AI frameworks to troubleshoot, optimize, and automate network operations; enforce security policies, evaluate new technologies, and provide technical support to stakeholders.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
The Full Stack Hybrid Network Engineer is responsible for the operations and management of hybrid network infrastructures. This role specializes in maintaining core routing and switching, cloud networking, SDWAN/LAN/Wireless, and firewall platforms. The engineer leverages automation, scripting, and AI-aided observability tools, including Agentic AI frameworks to ensure resilient, secure, and efficient network operations across multi-vendor and multi-cloud environments.
Key Responsibilities:
Operate, monitor, and maintain core routing and switching network infrastructure (Juniper, Meraki, Fortinet, or similar).
Manage and support SDWAN (Cisco Viptela, Velocloud, PaloAlto etc.)
Manage and support LAN/Wireless solutions on Juniper Mist, Meraki, and/or Fortinet platforms, ensuring optimal performance and reliability.
Administer firewall platforms such as Palo Alto, Fortinet, Cisco and/or Juniper, supporting secure connectivity and policy enforcement.
Oversee cloud networking environments (Azure, AWS, GCP), including cloud-native network controls and integrations.
Continuously monitor, troubleshoot, and optimize network infrastructure using AI-aided observability and management tools.
Automate network operations and routine tasks using scripting languages (Python, Ansible, or similar) and orchestration platforms.
Apply Agentic AI frameworks to enhance network observability, automation, and self-healing capabilities.
Ensure compliance with networking best practices and organizational policies.
Evaluate and implement new networking technologies and tools to improve operational efficiency.
Provide technical support and guidance to team members, clients, and stakeholders.
Required Skills:
Strong proficiency in core routing and switching (Juniper, Meraki, Fortinet, or similar).
Hands-on experience with SDWAN/LAN/Wireless platforms (Juniper Mist, Meraki, Fortinet).
Experience with firewall platforms (Palo Alto, Fortinet, Juniper and Cisco).
Experience in cloud networking (Azure, AWS, GCP).
Experience in automation and scripting (Python, Ansible, or similar).
Experience with AI-aided network observability and management tools.
Understanding of Agentic AI frameworks for network operations.
Ability to troubleshoot complex network incidents and infrastructure issues.
Excellent communication and collaboration skills.
Certifications (Required/Preferred):
Cisco Certified Specialist - Enterprise SD-WAN Implementation
Juniper Networks Certified Associate – Professional
Meraki ECMS Engineering Cisco Meraki Solutions
Fortinet NSE Level 4
Palo Alto Networks Certified Network Security Engineer (PCNSE)
Certified Cloud Network Engineer (Azure, AWS, or GCP)
PCEP – Certified Entry-Level Python Programmer
Red Hat Certified Specialist in Ansible Network Automation (EX457)

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 7.5 years of experience
  • 15 years full time education
  • Proficiency in core routing and switching (Juniper, Meraki, Fortinet or similar)
  • Hands-on experience with SDWAN (Cisco Viptela, Velocloud, Palo Alto) and LAN/Wireless platforms (Juniper Mist, Meraki, Fortinet)
  • Experience administering firewall platforms (Palo Alto, Fortinet, Juniper, Cisco)
  • Experience with cloud networking (Azure, AWS, GCP) and cloud-native network controls
  • Automation and scripting experience (Python, Ansible or similar)
  • Experience with AI-aided network observability and management tools and understanding of Agentic AI frameworks
  • Ability to troubleshoot complex network incidents and infrastructure issues
  • Excellent communication and collaboration skills
  • Relevant networking and cloud certifications (e.g., CC Specialist Enterprise SD-WAN, Juniper, Meraki ECMS, Fortinet NSE4, PCNSE, Certified Cloud Network Engineer, PCEP, Red Hat Ansible EX457)

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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