Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
Your Primary Responsibilities:
- Experience with using ITIL Change, Incident and Problem management processes.
- Resolve critical production issues by leading Major Incident calls, engaging accurate teams, and driving root cause analysis.
- Troubleshoot and debug system component(s) to resolve technical issues in sophisticated and highly regulated environments comprised of ground and cloud applications and services.
- Analyze proposed application design(s) and provide feedback on potential gaps or provide recommendations for optimization.
- Contribute to Monthly Service Reviews (MSR) with Development partners to go over KPI metrics.
- Participate in Disaster Recovery / Loss of Region events (planned and unplanned) performing tasks and collecting evidence.
- Collaborate both within the team and across teams to resolve application issues and bring up as needed. Partner with development teams to provide recommendations into the design and development stages of applications.
- Support audit requests in a timely fashion providing needed documentation and evidence.
- Plan and complete certificate creation/renewals as needed.
- Create, Modify and Monitor Dashboards to better catch potential issues and aide in observability.
- Strong ability to capture and analyze project requirements and translate them into technical specification(s).
- Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams.
- Review and update knowledge articles and runbooks with application development teams to confirm information is most updated.
- Identify and implement automation opportunities to reduce manual effort associated with application monitoring.
- Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g., SNOW, SF, etc)
- Aligns risk and control processes into day-to-day responsibilities to supervise and mitigate risk; calls out appropriately.
Qualifications:
- Minimum of 4 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Solid Experience in Distributed and Mainframe Application Support
- Hands on experience in Unix, Linux, Windows, SQL/PLSQL
- Familiarity working with relational databases (DB2, Oracle, Snowflake)
- Experience Supporting systems on Containers and Container Orchestration (Docker, Kubernetes, OpenShift)
- Monitoring and Data Tools experience (Splunk, DynaTrace, Grafana, Selenium, HiPam)
- Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress)
- Scheduling Tool experience (Mainframe Scheduler, AutoSys)
- Middleware experience (Tomcat, WebSphere, WebLogic, JBoss)
- Messaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka)
- Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript)
- Proven experience with ETL tools (Informatica Datahub/IDQ, Talend)
- Strong problem-solving skills with the ability to think creatively
Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
About UsDTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
Learn more about Clearance and Settlement by clicking here.
About the TeamTo maintain strong alignment between IT and the business, we are bringing together all Solutions-focused teams under a unified technology organization, IT Solutions. The newly-formed IT Solutions department combines Application Development and Enterprise Application Support functions, allowing us to leverage synergies to support the Solutions business lines.
Skills Required
- Minimum of 4 years of related experience
- Bachelor's degree or equivalent experience
- Solid experience in distributed and mainframe application support
- Hands-on experience in Unix, Linux, Windows, SQL/PLSQL
- Familiarity with relational databases (DB2, Oracle, Snowflake)
- Experience supporting systems on Containers and Container Orchestration (Docker, Kubernetes, OpenShift)
- Monitoring and data tools experience (Splunk, DynaTrace, Grafana, Selenium, HiPam)
- Cloud technologies experience (AWS services: S3, EC2, Lambda, SQS, IAM; Azure; RDS Aurora; Postgress)
- Scheduling tool experience (Mainframe Scheduler, AutoSys)
- Middleware experience (Tomcat, WebSphere, WebLogic, JBoss)
- Messaging queue systems experience (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka)
- Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript)
- Proven experience with ETL tools (Informatica Datahub/IDQ, Talend)
- Experience with ITIL Change, Incident and Problem management processes
- Proven ability to lead major incident calls and drive root cause analysis
- Experience creating, modifying, and monitoring dashboards for observability
- Experience planning and completing certificate creation/renewals
- Experience supporting audit requests and providing documentation/evidence
- Strong problem-solving skills and creative thinking
- Ability to capture and analyze project requirements and translate to technical specifications
The Depository Trust & Clearing Corporation (DTCC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Depository Trust & Clearing Corporation (DTCC) and has not been reviewed or approved by The Depository Trust & Clearing Corporation (DTCC).
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Healthcare Strength — Medical, dental, and vision coverage are comprehensive and include mental health support, in-network preventive care, and company-supported HSA/FSA options. Company HSA contributions plus life, AD&D, and disability coverage further reinforce depth of protection.
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Retirement Support — A 401(k) with company matching and references to pension-related benefits provide meaningful long-term savings support. Charitable contribution matching and financial-planning resources complement the core retirement offerings.
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Parental & Family Support — Generous parental leave, adoption assistance, childcare benefits, and dependent care FSAs indicate strong support for families. Back-up care and specialized family health programs are highlighted as part of the package.
The Depository Trust & Clearing Corporation (DTCC) Insights
What We Do
With over 45 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 21 locations around the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm simplifies the complexities of clearing, settlement, asset servicing, data management, data reporting and information services across asset classes, bringing increased security and soundness to financial markets. In 2021, DTCC’s subsidiaries processed securities transactions valued at nearly U.S. $2.4 quadrillion. Its depository provides custody and asset servicing for securities issues from 177 countries and territories valued at U.S. $87.1 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes 16 billion messages annually. To learn more, please visit us at www.dtcc.com.
