Application Support Engineer

Posted 3 Hours Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Investigate and resolve issues across critical supply chain planning applications, lead end-to-end delivery of planning implementations, design solutions and KPIs, mentor teams, engage senior stakeholders, support go-live and post-implementation optimization, and contribute to practice development and presales.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Supply Chain Management (SCM) Applications
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless operations. The position demands continuous interaction with different teams to ensure that critical business applications function efficiently and any disruptions are swiftly addressed to minimize impact on business processes.

Roles & Responsibilities:
Leading the end-to-end delivery of supply chain planning implementation engagements, including project planning, resource coordination, and stakeholder management.
Acting as the senior subject matter expert on supply chain planning processes and application solutions.
Building and maintaining trusted relationships with senior client stakeholders.
Driving solution design reviews, go-live readiness assessments, and post-implementation optimization initiatives.
Managing and mentoring a team of analysts and consultants, fostering a high-performance delivery culture.
Supporting pre-sales activities.
Contributing to practice development through thought leadership, reusable assets, and internal training programmes.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Supply Chain Management (SCM) Applications.
8–10 years of deep working-level exposure across end-to-end supply chain planning domains and multiple Supply Chain Planning platforms.
Broad and deep hands-on experience spanning demand planning, supply and distribution planning, production scheduling, inventory optimization.
Strong understanding of enterprise integration architecture, API-based connectivity, and data governance
Experience evaluating, selecting, and configuring cloud-based planning platforms.
Ability to define supply chain planning KPIs, design analytics dashboards, and lead data-driven continuous improvement initiatives.
Exposure to AI/ML-driven planning capabilities, scenario modelling, and digital supply chain transformation programmes is an advantage.
Demonstrated leadership capability with experience managing multi-disciplinary project teams across geographies.
Strong executive presence with the ability to influence and engage senior client stakeholders effectively.
Strategic thinker with the ability to connect supply chain planning solutions to broader business transformation objectives.
Excellent facilitation, negotiation, and conflict-resolution skills in complex, high-stakes project environments.
Strong people development orientation with a commitment to coaching and growing the next generation of supply chain consultants.

Additional Information:
- The candidate should have minimum 7.5 years of experience in Supply Chain Management (SCM) Applications.
- This position is based at our Pune office.
- 15 years full time education is required.
- Bachelor's degree in Engineering, Supply Chain Management, Information Systems, or equivalent. MBA or Master's degree is preferred.
- Open to travel – short term and long term.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Proficiency in Supply Chain Management (SCM) Applications
  • Minimum 7.5 years experience in Supply Chain Management (SCM) Applications
  • 8-10 years hands-on exposure across end-to-end supply chain planning domains and multiple planning platforms
  • Hands-on experience in demand planning, supply and distribution planning, production scheduling, and inventory optimization
  • Strong understanding of enterprise integration architecture, API-based connectivity, and data governance
  • Experience evaluating, selecting, and configuring cloud-based planning platforms
  • Ability to define supply chain planning KPIs and design analytics dashboards
  • Demonstrated leadership managing multi-disciplinary, geographically distributed project teams
  • Strong stakeholder management, facilitation, negotiation, and conflict-resolution skills
  • 15 years full-time education; Bachelor's degree in Engineering, Supply Chain Management, Information Systems, or equivalent
  • MBA or Master's degree
  • Exposure to AI/ML-driven planning capabilities, scenario modelling, and digital supply chain transformation
  • Willingness to travel (short term and long term); position based in Pune office

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

Accenture Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Similar Jobs

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
456553 Employees

Accenture Logo Accenture

Support Engineer

Information Technology
In-Office
Bengaluru, Bengaluru Urban, Karnataka, IND
456553 Employees

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account