Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Manufacturing Engineering MES
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
Accenture is seeking an experienced Technical Lead with expertise in FAM Loftware and SAP EHS Global Label Management (GLM) to support global labeling and compliance platforms within a Life Sciences environment. The role requires strong functional and technical knowledge of enterprise labeling solutions, regulatory compliance processes, incident management, change implementation, and stakeholder engagement across manufacturing and quality organizations.
Key Responsibilities
Provide technical leadership for enterprise labeling solutions leveraging FAM Loftware and SAP EHS GLM.
Troubleshoot and resolve complex application issues impacting manufacturing and packaging operations.
Analyze business requirements and support application enhancements and process improvements.
Collaborate with Quality, Regulatory Affairs, Manufacturing, Packaging, and Global IT teams.
Drive root cause analysis and implement sustainable corrective actions.
Support application releases, upgrades, configuration changes, and testing activities.
Ensure compliance with ITIL processes, change governance, and regulatory requirements.
Mentor team members and contribute to continuous service improvement initiatives.
Must Have Skills
FAM Loftware
SAP EHS Global Label Management (GLM)
Functional and Technical Application Support
ITIL Service Management
IT Change and Release Management
Regulatory Labeling Processes
Incident and Problem Management
Good To Have Skills
SAP S/4HANA
SAP EHS Product Safety
SAP QM and MM Integration
Loftware Spectrum / Loftware Cloud
NiceLabel
ServiceNow
Azure DevOps
SQL
GxP Compliance
Computer System Validation (CSV)
Pharmaceutical Packaging & Serialization
Experience & Qualifications
6–9 years of overall IT experience.
Hands-on experience with Loftware and SAP EHS GLM platforms.
Experience supporting Life Sciences, Pharmaceutical, or Medical Device organizations.
Bachelor's degree in Engineering, Technology, Pharmacy, or related discipline.
Professional Attributes
Strong analytical and problem-solving capabilities.
Excellent communication and stakeholder management skills.
Ability to lead technical discussions across global teams.
Strong ownership and customer-focused mindset.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- FAM Loftware
- SAP EHS Global Label Management (GLM)
- Manufacturing Execution System (MES) experience
- Functional and Technical Application Support
- ITIL Service Management
- IT Change and Release Management
- Regulatory Labeling Processes
- Incident and Problem Management
- 6-9 years overall IT experience (minimum 5 years)
- Bachelor's degree in Engineering, Technology, Pharmacy, or related discipline (15 years full-time education)
- Experience supporting Life Sciences, Pharmaceutical, or Medical Device organizations
- SAP S/4HANA
- SAP EHS Product Safety
- SAP QM and MM Integration
- Loftware Spectrum / Loftware Cloud
- NiceLabel
- ServiceNow
- Azure DevOps
- SQL
- GxP Compliance
- Computer System Validation (CSV)
- Pharmaceutical Packaging & Serialization
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
