Application Support Engineer

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Information Technology
The Role
Investigate and resolve software and infrastructure issues across critical business systems; perform cloud security, vulnerability management, incident response, IaC QA, and monitoring using AWS tools and Mercedes‑Benz platforms.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Cloud Security: In-depth knowledge of AWS security services including IAM, KMS, GuardDuty, and Shield. Proficient knowledge on Mercedes-Benz related solutions (GAS, Alice, and AWS-IDP) Security Compliance: Familiarity with compliance frameworks such as ISO 27001, GDPR, and CIS. Familiarity with Mercedes-Benz corporate compliance controls (RISE) Vulnerability Management: Experienced in conducting security assessments and remediating vulnerabilities. Proficient in composing work-packages to remediate vulnerabilities (to be executed by product teams) Incident Response: Skilled in developing incident response plans and managing security incidents effectively. Infrastructure as Code (IaC): Proficient in AWS CloudFormation and Terraform for secure infrastructure provisioning, to be able to act as Quality Assurance gatekeeper for Infrastructure-as-Code solutions Monitoring & Auditing: Expertise in AWS CloudTrail, CloudWatch, OpenSearch, Grafana monitoring/logging tools for con

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • DevOps experience
  • Minimum 3 years of experience
  • 15 years full time education
  • In-depth knowledge of AWS security services (IAM, KMS, GuardDuty, Shield)
  • Proficient knowledge of Mercedes-Benz solutions (GAS, Alice, AWS-IDP)
  • Familiarity with compliance frameworks ISO 27001, GDPR, CIS and Mercedes-Benz RISE controls
  • Experience conducting security assessments and remediating vulnerabilities
  • Incident response plan development and security incident management
  • Proficient in Infrastructure as Code: AWS CloudFormation and Terraform
  • Expertise in monitoring/auditing tools: AWS CloudTrail, CloudWatch, OpenSearch, Grafana

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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