Application Support Engineer – Microservices (BAU)

Posted Yesterday
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Singapore, SGP
In-Office
Senior level
Financial Services
The Role
The Application Support Engineer will provide L1/L2 support for microservices applications, troubleshoot service failures, manage incidents, and maintain operational documentation.
Summary Generated by Built In
WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join
Imagine being part of a team that builds innovative digital solutions for one of Asia's leading banks. As a Software Engineer at OCBC, you'll have the opportunity to work on cutting-edge projects that transform the way we deliver financial services. You'll be part of a collaborative team that values creativity, innovation, and continuous learning.
How you succeed
You will be responsible for BAU support of in-house microservices applications, ensuring system stability, quick incident resolution, and seamless operations across distributed services.s. Your ability to collaborate, innovate, and adapt to changing requirements will be key to your success.
What you do

  • Provide L1/L2 support, troubleshoot service/API failures, and resolve data issues.

  • Monitor systems using observability tools and dashboards.

  • Manage incidents, perform log-based root cause analysis, and ensure SLA adherence.

  • Support deployments, batch jobs, and environment checks.

  • Maintain runbooks, SOPs, and operational documentation.


Who you are

  • Degree/Diploma in Computer Science, IT, or related field.

  • 5–8 years in application support (microservices/distributed systems).

  • Strong Core Java knowledge (mandatory).

  • Hands-on experience with ELK stack for log monitoring and analysis.

  • Strong expertise in root cause analysis using logs.

  • Experience with REST APIs, SQL, and ticketing tools.

  • Exposure to Docker/Kubernetes and cloud (AWS/Azure) is an advantage.

  • Familiarity with monitoring tools like Grafana/Splunk is a plus.

  • Strong analytical and communication skills; ability to handle production incidents under pressure.

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Skills Required

  • Degree/Diploma in Computer Science, IT, or related field
  • 5-8 years in application support (microservices/distributed systems)
  • Strong Core Java knowledge
  • Hands-on experience with ELK stack for log monitoring and analysis
  • Strong expertise in root cause analysis using logs
  • Experience with REST APIs, SQL, and ticketing tools
  • Exposure to Docker/Kubernetes and cloud (AWS/Azure)
  • Familiarity with monitoring tools like Grafana/Splunk
Am I A Good Fit?
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The Company
0 Employees
Year Founded: 1932

What We Do

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

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