Application Support Engineer - Manufacturing

Reposted Yesterday
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Hyderabad, Telangana
In-Office
Mid level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Provide Tier 1 and Tier 2 support for Manufacturing IT applications, lead root cause analysis, manage changes, ensure compliance and improve operations.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Collaborate with our team members daily to achieve our Mission and enable our clients to improve global health, cleanliness, and safety. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Job Title: Support Engineer – Manufacturing Applications

Location: Hyderabad, India

About the Role

Join Thermo Fisher Scientific’s Center of Excellence in Hyderabad and be part of PSG IT CoE Team advancing digital manufacturing. This role ensures the stability, compliance, and continuous improvement of Manufacturing IT applications that power pharmaceutical production.

Key Responsibilities
  • Deliver Tier 1 and Tier 2 support for a diverse set of Manufacturing IT applications to ensure reliable, compliant operations.
  • Lead root cause analysis, manage configuration changes, and drive application enhancements.
  • Collaborate with global IT, business, and vendor teams to resolve issues and implement improvements.
  • Support upgrades, patching, and validation activities aligned with GxP, FDA 21 CFR Part 11, and data-integrity principles.
  • Provide user training, onboarding, and detailed support documentation.
  • Maintain clear, compliant documentation for incidents, configuration changes, and validations.
  • Promote standard practices and cultivate a culture of continuous improvement.
Qualifications
  • Bachelor’s degree in Information Technology, Engineering, or related field.
  • Proven experience supporting Manufacturing IT applications.
  • Knowledge of MES, SCADA, historian, or batch-management systems.
  • Familiarity with regulatory and GxP-validated environments.
  • Strong analytical, communication, and interpersonal skills.
Why Join Us

At Thermo Fisher Scientific, your work helps enable discoveries that make the world healthier, cleaner, and safer. You’ll work with innovative technologies, collaborate with experts worldwide, and grow within a culture built on integrity, innovation, and curiosity. Ready to take the next step in your digital manufacturing journey? Apply today.

http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. Reasonable accommodations are available throughout the hiring process.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. See our team members discuss 5 benefits of joining our organization. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Top Skills

Batch-Management Systems
Historian
Mes
Scada
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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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