Graduate Application Support Analyst

Reposted 19 Days Ago
Be an Early Applicant
London, Greater London, England
In-Office
Mid level
Fintech • Software
The Role
The Application Support Analyst will oversee production technology systems, provide client support, manage application support staff, and collaborate with QA and project teams to ensure smooth client onboarding and service delivery.
Summary Generated by Built In

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Graduate Application Support Analyst (Day Shift) – London

Location: London | Hybrid

Kickstart your career in tech with a role that makes a real impact.

 

Why join us?
At Calastone, we’re transforming the way the global investment industry connects. As an Application Support Analyst, you’ll be at the heart of our technology operations—keeping things running smoothly, supporting clients, and helping launch new products that shape the future of finance.

 

What you’ll do:

  • Be the first point of contact for our clients, solve problems, keep systems running, and make their experience amazing.
  • Monitor production services and spot issues before they become problems.
  • Collaborate with QA and Client Delivery teams to ensure smooth launches.
  • Learn the ropes of financial tech and gain hands-on experience with databases, messaging systems, and secure environments.
  • Contribute ideas for continuous improvement, we love fresh perspectives!

 

What we’re looking for:

  • Tech-savvy and curious, experience with SQL, XML, or messaging systems is a plus.
  • Great communicator in English and Mandarin.
  • Calm under pressure, proactive, and a team player.
  • Ready to learn, grow, and make an impact.

 

What’s in it for you?

  • Career growth: Work with cutting-edge tech and learn from industry experts.
  • Flexibility: Day shifts with occasional late/night shifts (we’ll support you with time off or extra pay).
  • Inclusive culture: We value diversity, collaboration, and continuous learning.
  • Competitive benefits: Because your well-being matters.

 

Shift patterns:

Early: 07:30–16:00 (Mon–Fri)
Regular: 09:00–17:30 (Mon–Fri)
Late: 15:30–00:00 (Sun–Thu)
Occasional night/weekend shifts with extra pay or time off.
 

Ready to make your mark?
Apply now and start your journey with Calastone.

EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Top Skills

Databases
Fix
Iso15022
Iso20022
Mq
Salesforce
SQL
Swift
XML
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The Company
HQ: Windsor, CT
22,000 Employees
Year Founded: 1986

What We Do

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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