Application support analyst

Posted 4 Hours Ago
Be an Early Applicant
3 Locations
In-Office or Remote
Entry level
Software
The Role
Work as part of the Global Production Support team in 24x7x365 rotational shifts. Manage and handle all defined L1 support tasks across multiple regions and multiple applications, ensuring continuous production support and incident triage/escalation as needed.
Summary Generated by Built In

About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest  first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
Work as part of Global Production Support Team in 24x7x365 rotational shifts.
 




Responsibilities:
Work as part of Global Production Support Team in 24x7x365 rotational shifts. Manage and handle all defined L1 tasks for multiple regions, multiple applications
 





Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
 

Skills Required

  • Ability to work 24x7x365 rotational shifts
  • Experience handling L1 support tasks for multiple applications and regions
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The Company
HQ: Austin, TX
8,275 Employees
Year Founded: 1976

What We Do

At NI, we Engineer Ambitiously. We celebrate creative problem solving. And we take our customer relationships to heart. We believe in the power and potential of making connections—between people, ideas, and technology. In fact, connection is central to everything we do. We constantly challenge ourselves to find those connections because that’s what creates a path forward. This means bringing the right people together to build solutions that make a difference. It means combining fresh perspectives with new technologies to turn your vision into reality. For more than four decades, we’ve set the standard in automated test and automated measurement systems. We’re proud to partner with the talented engineers and enterprises using our systems to solve the world’s most pressing technology challenges and build better businesses. From data and automation to research and validation, our tailored, software-connected approach is rooted in helping you engineer what’s next. As your trusted partner, we’re committed to helping you set your goals higher and reach them sooner. We’re here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster. Let’s Engineer Ambitiously.

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