Application & Sales Specialist

Job Description

• Proactively seek out new sales opportunities and convert to sales
• Applications support and maintenance of company’s product portfolio installed base
• Identify  potential  customers  and  present  product/service  offerings  to  meet their needs.
• Build and maintain strong relationships with existing and potential customers.
• Provide excellent customer service and support to ensure customer satisfaction and loyalty.
• Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value proposition to customers.
• Stay informed about market trends, competitor activities, and industry developments.
• Use market insights to identify opportunities for growth and stay ahead of the competition.
•  Keep  accurate  records  of  sales  activities,  including  customer  interactions,  sales  calls,  and  sales pipeline status.
• Ensure compliance with company policies, procedures, and industry regulations.
• Work closely with other members of the sales team, as well as with marketing, customer service,  and  other  departments,  to  achieve  company  objectives  and  provide  a  seamless customer experience.
• From time to time provide additional support of the company’s full portfolio in the region for devices and related consumables.
• Support Key Opinion leaders in Ophthalmology
   

Job Requirements

Education / Professional Certification
• Degree  in  scientific,  engineering,  technical  or  product  related  field  or  graduation  from  a higher institution, or equivalent: or
•  Successful completion of a Science / Optometry Degree or other relevant tertiary qualification: or
•  Bachelor's degree in business administration, marketing, or related field.

Experience
•  3- 5 years professional experience in Medical Sales, ideally in the area of Ophthalmology
• Previous experience in sales, preferably in a B2B or B2C environment, with a proven track record of achieving targets.
• Experience in training
• Demonstrated ability to network and build relationships with key internal and external stakeholders.
• Proficiency in Microsoft Office and Salesforce software
• Knowledge and experience in the theatre environment.
• Excellent knowledge of the Ophthalmology market in the region.

Knowledge / Skills / Other characteristics

•    Excellent communication, negotiation, and interpersonal skills
•    Strong organizational and time management skills
•    Problem solving & troubleshooting skills
•    Presentation skills
•    Argumentation & persuasion techniques
•    Ability to work independently and as part of a team.
•    Attention to detail
•    Strategic thought and action
•    Performance orientation
•    proactive
•    convincing
•    trustworthy
•    approachable
•    credible
•    Initiative
•    Supportive orientation
•    Problem solving & decision-making skills
•    Excellent verbal and written Communication skills as well as excellent listening skills
•    Customer service orientated
•    Analytical
•    Integrity
•    Innovative

Working conditions & Other Attributes
Travel intensively in South Africa and Africa
 

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