Application Packager (Endpoint Engineering)-Analyst IT Operations

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

We are seeking an experienced Application Packager to support enterprise software deployment across a global Windows environment supporting 10,000+ endpoints.

This role is responsible for packaging, testing, and deploying enterprise applications using Microsoft Endpoint Configuration Manager (MECM) and related endpoint management tools. The Application Packager ensures applications are deployed reliably, securely, and in alignment with enterprise standards.

This is a hands-on technical role focused on packaging quality, deployment success, and operational efficiency.

Key Responsibilities

• Package and deploy enterprise applications (MSI, EXE, scripted installs) using MECM.
• Create and validate detection methods, dependencies, supersedence, and rollback strategies.
• Support 10–20 packaging requests per month across business units.
• Ensure deployments meet security and compliance standards.
• Perform functional testing in pre-production environments.
• Validate silent installs, uninstall behavior, version control, and upgrade paths.
• Coordinate UAT with business stakeholders when required.
• Monitor deployment success rates and troubleshoot installation failures.
• Analyze logs and remediate packaging-related issues.
• Reduce rework by improving packaging standards and documentation.
• Assist with application updates and version lifecycle management.
• Partner with Security and Vulnerability teams to prioritize high-risk software remediation.
• Ensure timely deployment of critical application updates.
• Develop PowerShell scripts to enhance packaging efficiency.
• Standardize packaging templates and reusable components.
• Identify opportunities to reduce manual effort through automation.
• Maintain packaging documentation and change records.
• Ensure proper version tracking and audit readiness.
• Follow enterprise change management processes.

Required Qualifications

• 3–5+ years of experience in application packaging within enterprise environments.
• Strong experience with MECM application deployment.
• Experience packaging MSI, EXE, and scripted installations.
• Strong troubleshooting skills using logs and deployment diagnostics.
• Working knowledge of PowerShell scripting.
• Understanding of Windows 10/11 environments.

Preferred Qualifications

• Experience with Intune application deployment.
• Familiarity with vulnerability management workflows.
• Experience supporting global or multi-site environments.
• Experience with automation or scripting frameworks.

Success in This Role Looks Like

• High deployment success rates with minimal rework.
• Consistent, standardized packaging methodology.
• Reduced backlog and faster turnaround for software intake requests.
• Improved response time for critical application updates.
• Strong partnership with endpoint engineering and security teams.

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
   

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy