Application Operations Engineer

Posted 2 Days Ago
Be an Early Applicant
Cuajimalpa, Cuajimalpa de Morelos, Ciudad de México, MEX
In-Office
Entry level
eCommerce • Fintech • Payments
The Role
Designs and tests system reliability through chaos engineering, game days, performance optimization, disaster resilience, monitoring, alerting, and self-healing capabilities. Uses DevOps and GitOps practices to improve automation and enable self-service. Troubleshoots production infrastructure and networking issues alongside technical operations teams.
Summary Generated by Built In
What Part Will You Play?
  • Chaos engineering - thinks laterally about how systems might fail in theory, designs tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate.

  • Use practices from DevOps and GitOps to improve automation and processes to make self service possible.

  • Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier.

  • Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.

  • Running “game days” to test assumptions about reliability and learn what will break before it matters to customers.

  • Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.

  • Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t).

  • Troubleshooting systems and network issues, alongside our Technical Operations Team.
     

What Are We Looking For in This Role?Minimum Qualifications
  • BS in Computer Science, Information Technology, Business / Management Information Systems or related field
  • No experience required.  Typically has a basic knowledge with programming in one or more programming languages and Unix/Linux systems internals and administration (e.g. filesystems, inodes, system calls) or networking (e.g. TCP/IP, routing, network topologies and hardware, SDN).
Preferred Qualifications
  • Nothing added
What Are Our Desired Skills and Capabilities?
  • Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

  • Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

  • Supervision - Normally receives detailed instructions on all work.

Skills Required

  • Bachelor's degree in Computer Science, Information Technology, Business Management Information Systems, or a related field
  • Basic knowledge of programming in one or more programming languages
  • Basic knowledge of Unix/Linux systems internals and administration, including filesystems, inodes, and system calls, or networking, including TCP/IP, routing, network topologies, hardware, and SDN

Global Payments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.

  • Healthcare Strength Health coverage is broadly presented as comprehensive, including medical, dental, vision, and wellbeing resources such as EAP and wellness initiatives. Coverage breadth is consistently positioned as a strong element of the overall package.
  • Retirement Support Retirement offerings feature a competitive 401(k) match with immediate vesting noted in some regions, alongside other long‑term savings options. These elements are emphasized as adding meaningful long‑term financial value.
  • Leave & Time Off Breadth Paid time off, regional holidays, and volunteer service days are standard, with paid parental and caregiver leave also referenced. This structure supports work‑life balance, even as specifics vary by location.

Global Payments Insights

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The Company
HQ: Atlanta, GA
25,000 Employees
Year Founded: 1996

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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