The Role
Lead the lifecycle management of AI and business applications: maintain an AI tool register, evaluate and pilot platforms, manage due diligence with Legal/Infosec/DPO, enforce acceptable use and compliance (GDPR, EU AI Act, UK guidance), coordinate vendor evergreen updates, decommission non-compliant tools, and report adoption, risks and roadmap to senior leadership.
Summary Generated by Built In
This is a newly created, strategically important role responsible for managing the full lifecycle of AI tools and business applications across the organisation. As AI adoption accelerates and programme-led application stacks continue to grow, this role provides the structure, governance, and expertise needed to evaluate, implement, configure, and sustain new tooling responsibly — balancing innovation with due diligence.
The AI & Applications Manager will act as the central point of coordination between the business, IT, Legal, Infosec, the DPO, and programme stakeholders including the AI adoption team — ensuring that every tool in the organisation’s portfolio has been properly assessed, approved, adopted in a controlled and compliant manner, and continues to deliver value in service.
About the role
- Monitor and assess feature releases across AI platforms (ChatGPT, Claude, Microsoft Copilot, Google Gemini), with a focus on security, data handling, and data leakage risks
- Maintain a live register of all AI tools in use across the organisation, conducting ongoing reviews for compliance and fitness for purpose
- Lead proof-of-concept and pilot programmes, defining success criteria and managing the transition of approved tools from evaluation to production
- Own the evergreening programme for Buy applications, tracking vendor release cycles and coordinating testing, approval, and deployment of updates
- Act as the internal subject matter expert and first point of contact for all AI tool queries
- Translate business requirements into structured evaluation and procurement briefs, managing a formal intake process for all requests
- Lead cross-functional due diligence working with DPO, Infosec, Legal, and IT to ensure tools meet data, security, and contractual standards
- Monitor regulatory developments including the EU AI Act, UK AI Framework, and GDPR, assessing impact on tooling decisions
- Define and enforce acceptable use policies for AI tools across the organisation
- Contribute to the organisation's AI and technology roadmap, reporting to senior leadership on adoption progress, risks, and opportunities
- Benchmark the organisation's AI maturity against industry peers and best practice
- Manage the decommissioning of tools that are superseded, fail compliance, or no longer deliver value
About you
- Proven experience managing SaaS applications or a business application portfolio through their full lifecycle
- Hands-on experience evaluating and implementing AI or automation tools in a business environment
- Demonstrated ability to manage cross-functional due diligence processes involving Legal, Infosec, and Procurement
- Strong stakeholder management — comfortable engaging at all levels from operational teams to senior leadership
- Working knowledge of mainstream AI platforms including Claude, ChatGPT, Google Gemini, and Microsoft Copilot, with an understanding of their capabilities, data handling practices, and enterprise licensing models
- Familiarity with AI-powered legal tooling such as Harvey or Luminance, and how these are applied in contract review, due diligence, and legal research workflows
- Familiarity with data privacy principles and GDPR compliance in a UK/EU context, with exposure to information security frameworks such as ISO 27001 or SOC 2
- Knowledge of EU AI Act obligations or UK AI governance guidance
- Strong analytical and critical thinking skills — able to assess vendor claims and cut through noise
- Excellent written and verbal communication, with the ability to translate technical concepts for non-technical audiences
- Commercially aware — able to assess ROI, total cost of ownership, and contractual risk
- Naturally curious about technology and proactive in keeping up with the AI landscape, with the confidence to influence decision-making without direct authority
About
Great talent comes in many forms, and we’re committed to building a diverse and inclusive team. Whilst a number of our roles do require specific qualifications and experience, and industry knowledge, we also value potential, unique perspectives, and transferable skills. If you’re excited about this opportunity but don’t meet every requirement, we’d still love to hear from you. We occasionally collaborate with recruitment agencies to fill niche or specialist roles. However, we do not accept agency terms or pay fees for speculative CVs submitted directly to our hiring managers or outside our Applicant Tracking System. If you are a recruitment agency interested in partnering with us for candidate supply, please reach out to [email protected]
Skills Required
- Proven experience managing SaaS applications or a business application portfolio through full lifecycle
- Hands-on experience evaluating and implementing AI or automation tools in a business environment
- Demonstrated ability to manage cross-functional due diligence with Legal, Infosec, and Procurement
- Strong stakeholder management, able to engage operational teams and senior leadership
- Working knowledge of mainstream AI platforms including Claude, ChatGPT, Google Gemini, and Microsoft Copilot
- Familiarity with AI-powered legal tooling such as Harvey or Luminance
- Familiarity with data privacy principles and GDPR compliance in a UK/EU context
- Exposure to information security frameworks such as ISO 27001 or SOC 2
- Knowledge of EU AI Act obligations or UK AI governance guidance
- Strong analytical and critical thinking skills and excellent written and verbal communication
- Commercial awareness to assess ROI, total cost of ownership, and contractual risk
Arrow Global Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Global Group and has not been reviewed or approved by Arrow Global Group.
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Healthcare Strength — Company‑funded private medical insurance, a 24/7 Employee Assistance Programme, an annual company‑funded cancer screening, and a healthcare cash plan are part of the core offer. These provisions indicate robust health coverage that extends beyond basic care.
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Leave & Time Off Breadth — Annual leave starts at 25 days with options to buy or sell days, alongside carers, faith/cultural, study, and life‑event leave plus paid volunteering time. These options broaden time‑away flexibility and support different life circumstances.
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Flexible Benefits — A flexible benefits platform offers gym and hotel discounts, cycle‑to‑work, dental insurance, a retail discount card, and a gadget scheme, with some options employee‑funded. Flexibility to tailor add‑ons can increase perceived value across varied needs.
Arrow Global Group Insights
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The Company
What We Do
Arrow Global is a leading European vertically integrated alternative asset manager specializing in private credit and real estate. Founded in 2005, it acquires and manages loan and real estate portfolios, delivering risk-adjusted returns for global investors.
