Application Manager

Posted One Month Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Entry level
Edtech
The Role
Manage postgraduate application lifecycle for the Europe team: serve as candidate first point of contact, review and track applications, maintain accurate Salesforce records, coordinate interviews/events, support enrollment advisors with outreach and conversion, prepare reports, and suggest process improvements to boost conversion and retention.
Summary Generated by Built In

We are seeking a highly articulate, organized, and strategic Application Manager to join our Europe Enrollment team, based in London. This pivotal role bridges operational excellence and prospective student engagement across Hult’s postgraduate programs. Acting as a strategic driver of candidate conversion and retention, you will guide a diverse pipeline of applicants through their admissions journey while building alignment across regional enrollment and admission teams. 

The ideal candidate blends executive-level administrative precision with deep cross-cultural intelligence. You will excel in a high-tempo, global environment, maintaining rigorous pipeline integrity while delivering an exceptional experience for candidates ranging from early-career professionals to senior executives. 

Key Responsibilities 

Candidate Engagement & Retention Strategy 

  • Serve as a trusted advisor and primary point of contact for candidates across Europe, providing high-touch guidance across all stages of the application, admission, and retention journey. 
  • Engaging flexibly across all communication channels—virtually, by phone, or in person—adapting style and tone to connect effectively with candidates from junior to senior levels. 
  • Apply cross-cultural nuances to frame tailored, empathetic, and inclusive communications across diverse European markets. 
  • Develop a working knowledge of European visa to offer clear, accurate, and timely operational guidance to international applicants. 

Enrollment Operations & Pipeline Management 

  • Oversee the end-to-end processing, validation, and tracking of postgraduate applications, maintaining uncompromising data integrity in Salesforce. 
  • Monitor progress throughout the admissions funnel, identifying potential bottlenecks early to optimize conversion efficiency. 
  • Liaise seamlessly with Admissions, Enrollment Advisors, Product Heads, and executive leadership to ensure seamless candidate handoffs, synchronized follow-ups, and aligned retention initiatives. 

Cross-Functional Collaboration & Process Optimization 

  • Communicate proactively and transparently across both internal enrollment teams and external stakeholders to drive operational synergy. 
  • Coordinate logistics for high-impact candidate interviews, admissions panels, and regional enrollment events. 
  • Provide strategic regional insights, tracking application trends and operational metrics to inform pipeline strategy. 
  • Identify continuous improvement opportunities within administrative workflows, systems, and candidate touchpoints to elevate performance standards. 

Role Requirements 

  • Language Proficiency: Native or bilingual fluency in English, alongside professional fluency in at least two of the following languages: German, French, or Italian
  • Global Perspective: Strong cross-cultural communication capability, with a nuanced understanding of the European higher education landscape and candidate expectations. 
  • Operational Capabilities: Experience with CRM systems (Salesforce preferred), pipeline data management, and complex cross-departmental scheduling. 
  • Regulatory Understanding: Familiarity with European visa framework concepts relevant to student mobility. 
  • Work Authorization: Must hold valid right to work in the United Kingdom. 

Key Performance Indicators 

  • Application processing accuracy, turnaround speed, and data completeness. 
  • Seamless multi-channel candidate engagement across early-stage and retention phases. 
  • Effective stakeholder alignment across EAs, PHs, and central Admissions teams. 
  • Contribution to strategic conversion benchmarks across target postgraduate programs. 

Please note that you must have the right to work in United Kingdom to be considered for this position. 

Why Join Us?

· Join a truly global team: Work with colleagues from over 70 countries in a diverse, international environment.

· Be the driver of your own success: At Hult, you have the tools and resources to thrive—your growth is in your hands.

· Work independently with a results-driven mindset: Manage your work with autonomy and clear targets.

· Exciting travel opportunities: Travel frequently to your markets and global team meetings.

· Competitive, performance-based incentives that celebrate your success.

About Us

Hult is a young, innovative brand in the world of higher education. In just over 20 years, we’ve become widely recognized across international business education rankings, with campuses in Boston, London, and Dubai.

At Hult, we believe education is about transformation. Students seek skills that will change their lives; employers want graduates who will transform their businesses; society demands leaders who will make the world better. Change begins with action.

By focusing on real-world application, Hult develops the skills and mindsets needed to create impact—in careers, businesses, and society. Learning by doing is not just our philosophy—it’s our foundation.

Our Purpose

We exist to create a better future by inspiring and challenging our community to make an impact that matters.

We Learn Through Challenge

We learn to do and do to learn. Hult students continually practice what they’ll be doing in the workplace, building skills that make them confident, agile, and employable.

We Are Truly Global

With 150+ nationalities across our campuses, Hult students thrive in an international environment. They don’t just study global business—they live it.

We Grow Ourselves and Others

We encourage curiosity, optimism, and a growth mindset. Our students become self-aware, resilient leaders who make a positive impact on their communities—and the world.

Additional Information

Hult is an equal opportunity employer offering competitive salaries and benefits in a dynamic, multicultural environment. If you’re excited about an international career at a forward-thinking business school, we want to hear from you.

Skills Required

  • Right to work in the United Kingdom
  • Experience using and maintaining candidate records in Salesforce
  • Experience managing admissions or application processes/enrollment support
  • Strong organizational, administrative, and attention-to-detail skills
  • Sales-savvy with ability to support conversions and enrollment targets
  • Ability to coordinate scheduling for interviews, events, and meetings
  • Ability to prepare reports and provide data insights on application trends
  • Willingness and ability to travel frequently
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The Company
HQ: Cambridge, MA
25,069 Employees

What We Do

A career at EF is something different. You’ll think boldly, own your job, and create a career you are proud of—and have fun doing it. When you join EF, you will join a global community of creative minds, innovators, and change-makers. Since 1965, we've created programs that help people see new places, experience new cultures, and learn about the world and themselves. People are at the heart of everything we do, and it all begins with the talented and collaborative EFers who bring our mission-opening the world through education- to life across 55 countries and counting.

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