What you’ll do
Partner with Product Owners on application management
Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
Provide store/business support, coordinate incident resolution, and document
Assist with Testing, validate fixes, and support release/readiness and hypercare
Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
Contribute to lightweight requirements/acceptance criteria and operational documentation
Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s
What you bring
Retail / omnichannel background with a solid grasp of store & digital workflows
A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
Analytical mindset and problem‑solving skills; comfortable digging data
Experience with commerce and preferably integrations
Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
Flexibility to rotate across CRM & Loyalty as well as POS, OMS, Webshop/App when needed
Agile experience
Nice to have: Confluence, basic SQL or Postman, experience with marketing automation or loyalty engines, familiarity with release/change management.
What we offer
25 days of annual leave, with the option to buy or sell up to 4 additional days
Hybrid work model, combining office and remote working
Possibility to work from abroad for up to 2 weeks per year
An international work environment, working with teams across different countries
Travel allowance to support commuting costs
Access to the Hunkemöller Academy for professional development
25% employee discount on all Hunkemöller products
At Hunkemöller, you will be part of a collaborative environment where business and IT work closely together to support our retail and omnichannel setup.
Please note: We take care of our recruitment directly at Hunkemöller. For this reason, we kindly ask agencies not to reach out, and applications sent by email cannot be considered. If you’re interested in this role, we’d love to receive your application via our official career channels.
We’re looking for a self starter with a pro-active mindset, who works independently, learns quickly, and thinks analytically to support our Product Owners with both application management and project delivery. You’ll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM & Loyalty, but you may flex across channels as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.Skills Required
- Retail/omnichannel background
- Experience with JIRA and testing workflows
- Problem-solving skills and analytical mindset
- Comfortable with data handling
What We Do
Hunkemöller is committed to being a much-loved, social, and inclusive brand. We take pride in creating an environment where people not only love to work but also become true brand ambassadors. Our purpose and values have undergone a transformation, our purpose is to inspire and empower women to be their most beautiful and authentic selves, together we lift each other up! Our values emphasize what we hold as fundamental to our brand identity: Empowering, Playful, In-touch, Inclusive, Inspiring, and Responsible. With these principles we are shaping our culture, steering our actions and aligning with our expanding dedication to setting industry benchmarks in inclusivity and responsibility through innovative and sustainable initiatives. With a robust presence spanning over 900 stores across 15 countries, we are on a trajectory of continuous growth. Our commitment to World-Class service is not just a promise but a reflection of our ethos, extending seamlessly across channels and locations, including our upcoming opening of our state-of-the-art Distribution Center in Almere, aimed at stream-lining productivity, and boosting efficiency for our customers. Hunkemöller proudly holds the prestigious title of TOP EMPLOYER in the Netherlands for 2024, marking seven consecutive years of winning, while Germany maintains a 5-year streak. In Denmark, we are back-to-back winners for the 2nd year, a testament to our unwavering commitment to our people and the utmost care we invest in our employees
