Application Management, Associate

Integrated into the GTAS department and under the supervision of an GTAS Cluster Lead, the overall responsibility of a Senior GTAS Consultant is to support our outsourced clients as follows:
• Provide application support consultancy through advice, guidance, and appropriate technical activities.
• Manage tickets after having received functional analysis and guidance to implement it.
• Generate easy-to-maintain bug free code and customizing respecting NGA best practices.
• Operate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specifications.
• Provide documentation (both technical and functional) on issues handled.
• Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the GTAS Cluster Lead.
• Maintain internal and external contact and communication channels at appropriate level. Communicate status,resolution, and root cause of assigned issues.
• Understand the general flows in HR and the SAP HR architecture.

What we ask for:
• Bachelor or Master degree with a Business or Technical emphasis, or equivalent.
• Solid verbal and written communication skills in English - German is a plus.
• Previous experience in SAP HCM application maintenance  - Austrian or Swiss PY knowledge is a plus.
• Intellectual curiosity and motivation to learn new technologies at a fast pace.
• Strong interest in delivering high quality support in the field of Human Resources.
• Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.
• Service-oriented with a strong client focus and sense of accountability.
• Be committed to the customer, the team and the project.
• Strong analytical and problem solving skills.
• Discretion and ability to respect the confidentiality of information.

What we offer:
• International business environment and opportunity to use foreign languages.
• Work in a culture where you can achieve excellence in your career and develop to your strengths.
• Young and dynamic office environment.
• Flexible benefits package, including health insurance, etc
 

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.