Application Integration Engineer - Legal Applications - Hybrid - FTE Only

Posted 22 Days Ago
Be an Early Applicant
New York, NY
Senior level
Information Technology • Consulting
The Role
The Application Integration Engineer will design, test, and support third-level application and desktop platforms. Responsibilities include managing technical change procedures, advanced troubleshooting of systems, assisting users with incidents, collaborating with IT teams, and maintaining documentation and vendor relationships.
Summary Generated by Built In

Company Description

Our client, a top global law firm, is seeking an Application Integration Engineer who will be a key member of the End User Computing team and whose primary role will be to engineer and provide support for third-level application and desktop platforms. 

Job Description

  • Design, test, and package software applications and work with team lead to integrate and test applications within all environments, including maintaining meticulous documentation of all managed systems.
  • Enforce procedures as they relate to technical change management, patch management, and core systems monitoring.
  • Advanced troubleshooting of multi-tiered virtual/physical systems, applications, and patches.
  • Analyze and understand user feedback and assist with resolution of escalated incidents and participate in problem management activities.
  • Work in concert with other members of the IT Department to solve more complex user technical problems related to desktop computing and applications, including collaboration with other teams, including IT Support, Infrastructure, Security, and other related groups.
  • Work with vendors to develop and maintain current standards of performance and to troubleshoot issues.
  • Cross-train other IT staff in the use or maintenance of technology and prepares technical documentation.

Qualifications

  • 4-year degree preferred
  • Minimum 5 years experience.
  • Relevant Microsoft certification is highly regarded.

Technical Skills

  • Substantial in-depth knowledge and experience with legal applications, such as iManage Work10 and Desksite 9.x; Litera Desktop suite including Litera Compare, Innova, and Contract Companion tools; IntApp Time; Adobe Acrobat DC.
  • Substantial in-depth knowledge and experience with collaboration software in a virtual environment including Zoom, Microsoft Teams, Cisco WebEx and Jabber.
  • Substantial experience with Ivanti User Workspace Manager (Environment Manager and Application Manager) or similar profile management tools.
  • Solid technical working knowledge of business applications and operating systems including Windows 10/11, Microsoft Office 2016+, Microsoft 365, Google Chrome browser.
    • Microsoft Office 2016+ development skills and experience working with add-ins, toolbar customization, etc.
  • Primary technical responsibility is third-level application integration and support with key tasks of profiling, configuring, and troubleshooting enterprise applications and software in the various end-user environments (Citrix virtual desktop, Citrix XenApp, and local operating system)
  • Substantial knowledge of configuring and supporting group policy (GPO/GPP) and Active Directory.
  • Experience with SCCM 2016+, InTune, and JAMF.
  • Application packaging of various formats (EXE, MSI, MSIX).
  • Scripting skills are a must in PowerShell.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

MS Office
Powershell
The Company
HQ: New York, NY
10 Employees
On-site Workplace
Year Founded: 2001

What We Do

STONE SEARCH is a boutique Executive Search firm specializing in the placement of seasoned professionals within the internetworking/intranetworking fields of technology in both full time and consulting engagements. We focus on “Bleeding Edge” Technology, from Financial Trading Systems to Multi-Site Commercial Networks.

Stone Search was founded in November, 2001 and is led by Michael Stone, formerly of The Gardner Group. After being in the technical recruitment business for eight years, Michael decided to take his extensive knowledge and contacts under his own “roof.” The Stone Search team includes recruiters experienced in the technology industry. Our collective experience ranges from former hardware engineers to sales and marketing and human resource trained professionals. We all share similar methods of recruiting and strong ethics. The team feels that there is nothing more important than representing each company like a trusted employee and each candidate like a colleague that we deal with everyday.

We do extensive Management and Executive Management search as well. In addition, we have expertise recruiting for the “Big 4” professional services firms as well as many similar organizations. We are able to locate road warriors willing to do 100% travel for these types of organizations.

With over 15 years of experience bringing technology experts to businesses and helping in the career progression of several return candidates, Stone Search has deep industry qualifications. In addition, we have a strong network of candidates, recruiters, and corporate resources to broaden our searches. This value-added approach distinguishes Stone Search from our competitors.

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