Application Engineer

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

We are hiring an Application Engineer to join our Technology team. Reporting to the Senior Manager, Engineering, you will play a key role in supporting and enhancing Away’s Shopify storefront, custom theme extensions, and POS integrations. You’ll implement fast, elegant, and conversion-focused digital experiences across our customer touchpoints, partnering with Product, Brand, and Growth Marketing teams to maintain existing systems and deliver new features that help the business scale.

• You’ll maintain and update Away’s Shopify theme, using Liquid templating to implement design changes and features that ensure a performant and brand-aligned storefront

• You’ll contribute to the development of internal Shopify apps using Node.js and Remix, assisting with features for promotions, bundling, and checkout customizations under the guidance of senior engineers.

• You’ll troubleshoot and resolve bugs within the Shopify storefront and POS integrations, serving as a reliable point of contact for operational issues and escalating high-complexity challenges when necessary

• You’ll support Away’s retail team by implementing updates to Shopify POS UI extensions and assisting with the maintenance of hardware integrations

• You’ll build and manage standard webhooks and backend event handlers, ensuring reliable data flow between Shopify and third-party platforms like Klaviyo and AfterShip

• You’ll follow established best practices for performance, accessibility, and SEO across Shopify surfaces, ensuring our web properties meet technical standards

• You’ll help reduce technical debt by assisting with upgrades to developer tooling and keeping our stack aligned with Shopify’s latest platform features.

• You’ll contribute to engineering documentation and participate in team code reviews, supporting a collaborative environment and a "no-ego" approach to feedback

• You’ll leverage AI-powered development tools (e.g., Cursor, Claude Code) to accelerate the delivery of well-scoped tasks and contribute to the maintenance of AI-backed features

• You’ll partner with Growth, Brand, and Product teams to ship defined features across web properties, ensuring a seamless e-commerce experience

• You’ll assist Data Engineering in implementing server-side event tracking via GTM and Amplitude to ensure reliable product analytics and attribution

• Solution-Oriented Collaboration: Work closely with your manager to identify and plan technical solutions. Proactively suggest AI-driven workflows to handle unplanned work or maintenance

• Use AI to generate comprehensive unit tests and documentation for all new code, ensuring system resilience

• You have 3 years of professional software engineering experience, with at least 1 year of hands-on Shopify development

• Strong familiarity with the Shopify ecosystem, including Liquid, Storefront API, and Theme App Extensions. You have a proven ability to build and maintain performant, brand-aligned theme customizations

• Proficient in JavaScript and TypeScript, with experience in React and modern front-end tooling. You are comfortable building and deploying Shopify apps using Node.js and Remix (or equivalent frameworks)

• A solid understanding of REST and GraphQL APIs.

• You are eager to use AI-powered coding agents (like Cursor or Claude Code) to improve your efficiency and deliver high-quality code

• You approach technical challenges methodically, identifying solutions for low-to-mid complexity issues and knowing when to escalate more complex trade-offs to senior leads

• You are solution-oriented and don’t wait for every instruction; you identify technical needs within your tasks and partner with your team to translate requirements into working code

• You can explain your technical approach to both peers and non-technical partners, ensuring alignment on the customer journey and project goals.

• You enjoy building fresh, brand-consistent experiences and thrive in a fast-paced environment where priorities may evolve

• AI Literacy: Proficiency in using LLMs to draft code snippets, debug logic, and summarize technical documentation.

• Bonus points if you have experience with: Shopify Markets or international commerce; e-commerce analytics (GTM, GA4); cloud infrastructure (Vercel, AWS); or Shopify POS extensions

• You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand

• You’re agile, and motivated by a fast-paced and ever changing environment

• You’re passionate about transforming travel for all (but that’s a given!)

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.

• We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. 

• We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.

• We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.

Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.

• Compensation: $150,000 - 160,000 annually

• This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company

• Equity Grant: commensurate with level determined at the discretion of the company

• Benefits Overview:

  • Take care of yourself and your family through our health insurance offerings

  • Invest in your future by participating in our 401(k) (with a company match!)

  • Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!)

  • Build your travel uniform through discount codes, product stipends, and giveaways

  • Give back through company-sponsored volunteer and charitable opportunities

This is a remote role. Regardless of candidate location, our working hours are 9am-6pm ET to ensure continuity with our business operations.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].