Position Summary
The Application Engineer is responsible for supporting pre-sales, product marketing activities in field, and application issues at mask shop customers in China/ Greater China.
Through pre-sales and marketing activities, promote products, new features, support new product introduction and sales in the region. By closely working with customer, understand in-depth customer needs, solving application problems, helps HQ R&D to address customer demands in new product/feature R&D.
He / she is expected to be a role-model and drive a performance and customer-oriented culture within Carl Zeiss SMT organization.
Main Tasks
Pre-Sales
- Support sales and pre-sales activities including spec negotiations, product roadmap plan, and product demo to meet customer’s specifications together with related marketing / technical expertise in team.
- Establish and facilitate positive interaction and relationship with customer through regular follow-up meetings
- Liaise and leverage customer requests and specifications internally
- Respond to customer or field inquiries, work with a cross-functional team of HQ Application team, Product Managers to resolve technical issues and projects
- Self-motivate and encourage growth and development of application knowledge.
- Generate application report and arrange needed activities to sales directors and HQ product managers
- Build up strong connection and relationship with customer counterpart, collect information and customer needs.
- Work with teams across organization including sales and marketing department, the engineering department, product management, and Business Development executives.
- Support SMT marketing activities with tradeshows, conferences, roadmap meetings while making sure all the marketing activities can meet ZEISS SMT corporate branding.
- Understand and analyze customer and competitor’s product and strategy and facilitate strategic discussion.
- Provide market research data to determine product potential candidate and using market intelligence by collecting and analyzing to gain valuable insight
Requirements
Education
- Master’s degree and above from “211” university, majored in Engineering of Physics, Chemistry, Material Science, and Optics related field.
Experience
- Minimum 3 years application / process engineering experience in Semiconductor related field, familiar with wafer fab or mask shop process. Good manner of English in reading, writing and speaking
Other
- Strong logical thinking and problem-solving skill Working under pressure and great attention to details Team player and excellent communication skills cross functions and region
Your ZEISS Recruiting Team
Top Skills
What We Do
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023). With around 43,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities (status: 30 September 2023). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG. Data privacy: www.zeiss.com/data-protection Imprint: http://zeiss.com/publisher This is ZEISS's official LinkedIn account. It follows the ZEISS Netiquette: www.zeiss.com/netiquette
