Agilent's Application Engineer is a customer-facing technical professional who partners with the sales team to provide scientific expertise, application support, product demonstrations, customer training, and troubleshooting. This role helps customers successfully implement, adopt, and optimize Agilent solutions while serving as a trusted technical advisor.
Key Responsibilities
- Provide scientific and technical application support to customers and sales teams.
- Conduct product demonstrations, presentations, and customer training.
- Troubleshoot instrumentation, application, and workflow challenges.
- Support customer implementation, adoption, and optimization of Agilent products and solutions.
- Collaborate with Sales, Marketing, R&D, and customers to address technical needs and communicate customer feedback.
- Build strong customer relationships and deliver an excellent customer experience.
- Bachelor's or Master's degree in Chemistry, Biology, Biochemistry, Molecular Biology, Clinical Laboratory Science, or a related scientific field.
- 1-2+ years of laboratory, applications, technical support, field service, or customer-facing scientific experience.
- Strong communication and presentation skills with the ability to explain technical concepts to diverse audiences.
- Proven troubleshooting and problem-solving abilities.
- Customer-focused mindset with a consultative approach.
- Ability to work independently and effectively collaborate with cross-functional teams.
- Willingness and ability to travel extensively (75-85%) to support customer sites.
Preferred Qualifications
- Experience supporting scientific instrumentation or laboratory-based technologies.
- Strong understanding of laboratory workflows, instrumentation, and data analysis.
- Experience conducting product demonstrations, customer training, or technical presentations.
- Previous applications, field-based, or customer-facing technical support experience.
- Ability to build strong customer relationships and serve as a trusted technical advisor.
- Experience partnering with Sales, Marketing, R&D, or other cross-functional teams to support customer success.
Travel Requirements
- 75-85% travel required
- Frequent travel to customer sites for installations, training, troubleshooting, and sales support.
- Typically travel Monday through Friday.
- Must be comfortable managing extensive travel schedules and working independently in new customer environments.
Ideal for candidates who enjoy combining science, customer interaction, technical problem-solving, and travel in a highly customer-focused field role.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 30, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $84,160.00 - $131,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Services & SupportSkills Required
- Bachelor's or Master's degree in Chemistry, Biology, Biochemistry, Molecular Biology, Clinical Laboratory Science, or a related scientific field
- 1-2+ years of laboratory, applications, technical support, field service, or customer-facing scientific experience
- Strong communication and presentation skills
- Ability to explain technical concepts to diverse audiences
- Proven troubleshooting and problem-solving abilities
- Customer-focused mindset with a consultative approach
- Ability to work independently and collaborate effectively with cross-functional teams
- Willingness and ability to travel extensively, 75-85%, to support customer sites
- Experience supporting scientific instrumentation or laboratory-based technologies
- Strong understanding of laboratory workflows, instrumentation, and data analysis
- Experience conducting product demonstrations, customer training, or technical presentations
- Previous applications, field-based, or customer-facing technical support experience
- Ability to build strong customer relationships and serve as a trusted technical advisor
- Experience partnering with Sales, Marketing, R&D, or other cross-functional teams to support customer success
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
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Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
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Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
