Job responsibilities
Technical Support & Application Engineering
- Provide technical support to customers and partners throughout the product lifecycle.
- Support integration of EO/IR payloads on UAV, UAS, drone, and robotic platforms.
- Conduct system configuration, troubleshooting, testing, and validation activities.
- Lead technical investigations and resolve complex field issues.
- Perform on-site customer support, demonstrations, acceptance tests, and field trials.
- Work closely with multidisciplinary R&D teams including mechanical, electrical, software, and system engineers.
- Develop application notes, integration guides, and technical documentation.
- Deliver technical training to customers, distributors, and system integrators.
- Support pre-sales and post-sales activities worldwide.
Required Qualifications
- B.Sc. degree in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Physics, Computer Engineering, or a related field.
- 3+ years of experience in Application Engineering, Systems Engineering, Field Engineering, Technical Support, or similar customer-facing technical roles.
- Experience with electro-optical systems, imaging systems, sensors, cameras, or defence -related technologies - advantage.
- Strong system-level understanding and troubleshooting capabilities.
- Experience working directly with customers and international partners.
- Excellent verbal and written communication skills in English.
- Ability to travel internationally as required.
Preferred Qualifications
- Experience with EO/IR payloads, thermal imaging systems, or LWIR cameras.
- Familiarity with UAV/UAS platforms and drone applications.
- Knowledge of communication interfaces.
- Experience with system integration, validation, and field testing.
- Background in defence, aerospace, homeland security, or robotics applications.
- Experience with Python, MATLAB, or diagnostic/debugging tools- advantage.
Pilot or drone operator certification – an advantage
Technical Marketing & Business Development
- Conduct customer presentations, product demonstrations, and technical workshops.
- Identify customer needs and translate market requirements into product recommendations.
- Assist in preparation of marketing materials, technical presentations, and demonstration scenarios.
- Support preparation and technical responses to RFIs/RFPs.
Come join our global, inclusive & diverse team
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.
Skills Required
- Bachelor of Science degree in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Physics, Computer Engineering, or a related field
- At least 3 years of experience in application engineering, systems engineering, field engineering, technical support, or similar customer-facing technical roles
- Strong system-level understanding and troubleshooting capabilities
- Experience working directly with customers and international partners
- Excellent verbal and written communication skills in English
- Ability to travel internationally as required
- Experience with electro-optical systems, imaging systems, sensors, cameras, or defense-related technologies
- Experience with EO/IR payloads, thermal imaging systems, or LWIR cameras
- Familiarity with UAV/UAS platforms and drone applications
- Knowledge of communication interfaces
- Experience with system integration, validation, and field testing
- Background in defense, aerospace, homeland security, or robotics applications
- Experience with Python, MATLAB, or diagnostic and debugging tools
- Pilot or drone operator certification
What We Do
Johnson Electric is a global manufacturer of motion products, control systems, flexible interconnects, electric motors, actuators, motion subsystems, and related electromechanical components. Established in Hong Kong, the company serves more than 1,500 customers across automotive, industrial, medical, smart metering, appliances, home automation, power tools, and other markets. Its operations span 20 countries and four continents, supporting applications that improve movement, control, and connectivity.
