The Role
Serves as the technical bridge between customers and production or service teams. Gathers requirements, provides technical guidance, troubleshoots failures, validates product performance, prepares documentation, coordinates cross-functional activities, supports implementation, and delivers product training. The role also contributes to customer satisfaction and continuous product improvement through application testing and technical support.
Summary Generated by Built In
A Product Application Engineer serves as the technical bridge between customers and the Production/Service teams. The role involves understanding customer requirements, providing technical guidance and support, validating product performance, troubleshooting technical issues, and assisting with product implementation. The engineer works closely with internal teams and customers to ensure that products meet application requirements and deliver optimal performance, while also contributing to customer satisfaction and continuous product improvement.
Requirements
BenefitsPF & ESI
Requirements
• Excellent communication and interpersonal skills. Proficiency in English and Hindi
is mandatory.
• Customer Technical Support
• Customer Requirement Gathering and Technical Clarification
• Troubleshooting & Failure Analysis
• Technical Documentation and Report Preparation
• Cross-Functional Coordination
• Customer and Internal Product Training
• Application Testing and Product Validation
• Technical Skills & PCB Soldering
BenefitsPF & ESI
Skills Required
- Excellent communication and interpersonal skills
- Proficiency in English and Hindi
- Customer technical support
- Customer requirement gathering and technical clarification
- Troubleshooting and failure analysis
- Technical documentation and report preparation
- Cross-functional coordination
- Customer and internal product training
- Application testing and product validation
- PCB soldering skills
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The Company
What We Do
R&D Instrument Services, operating as R&D Instruments, manufactures precision calibration, measurement, and test instrumentation for temperature, pressure, and process parameters. Established in 2002, the Chennai-based partnership fabricates, assembles, tests, and calibrates equipment in-house. Its offerings include manometers, pressure and temperature calibrators, comparator and calibrator pumps, signal calibrators, test benches, calibration software, and related calibration and maintenance services for industrial customers.
