Application Engineer_Tapes&Lables

Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection – growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products.

At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy.

Provide direct technical service and support to customers and handle customer enquiries for the Tape & Label Segment covering aspects such as plant trial, product specification, design issues and complaints, troubleshooting etc. Engage with existing and prospective customers, either independently or together with the sales team, using all communication channels. Support the current business, understand customer needs, identify and progress opportunities to expand the use of the entire product range. Develop guidelines and formulations for target segment (Tape & Label) and applications and give customers appropriate guidance for the use of our Product Range. Initiate and complete lab work tasks to generate formulation knowledge and data for customer presentations and product promotion. Carries out work in accordance with company Safety and Environmental Policies and ensure SHE compliance in line with relevant internal SHE regulations and all other legal and corporate standards. Participate and influence new product development decisions for the Industry Segment, liaising with internal technical teams and providing expert advice on future applications. Develop technical and applications expertise, providing greater understanding of the Industry Segment products via in depth training and market intelligence, within the company and to Distributors. Issue timely and clear reports including summarizing work projects, VR monthly report etc. Cooperate with different business units like Quality, Sales, Application Laboratories and Operations etc. and support the business growth. Participate in conferences and tradeshows and represent Synthomer in industry organisations, work groups by active participation and giving technical presentations. Other tasks deemed necessary and assigned by the line manager.

Bachelor ’s degree or above in Polymer Science/Engineering, Materials Science, Chemical Engineering, Chemistry or related field from an accredited college or university. Broad working knowledge in a wide range of polymer science skills including structure-property relationships, polymer synthesis, polymer physics, characterization, mechanics of materials, and polymer testing. Formulation design and testing capabilities. Processing knowledge is a plus. Minimum 2 years’ experience in Adhesive industry is appreciated, preferably in water-based and hot melt adhesives. Prior working experience with multinational firms and familiar with Western culture Ability to travel frequently

COMPETENCY:

Strong interpersonal and communication skills, both English and Chinese Japanese or Korean language skills appreciated Excellent customer relationship and good presentation skills Excellent problem solving and analytical skills Highly motivated and a keen learner; strong team player.

🌍 Global Benefits Overview

• 💰 Competitive, market-aligned compensation

• 🎯 Discretionary global bonus scheme

• 📈 Discretionary Long-Term Incentive Plan (LTIP) – for senior positions

• 🚗 Company car or car allowance – varies by region and role

• 🩺 Healthcare – tailored to regional locations

• 👶 Parental leave and family support – maternity, paternity, adoption (aligned with regional policies)

• 🏡 Working options – flexibility where it matters, based on role and business needs

• 📚 Learning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers

• 💙 Wellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiatives

• 🌱 Retirement / pension contributions – plans vary by country

• 🤝 Culture of Inclusion – where everyone can thrive

• 🏆 Performance culture, global reward & recognition programmes