BASIC FUNCTION:
The Application Engineer will provide technical and commercial sales support. This person is responsible for rapid delivery of quotations; submittal data, Hydraulic Analysis design and other information needed by Crane Sales Team and Channel Partners to help drive sales growth. This will require the candidate to develop detailed product knowledge, and will require strong organizational and communication skills. The successful candidate will also participate in outside sales calls and training / product demonstrations with the sales team.
RESPONSIBILITIES AND DUTIES:
- Ability to review customer specifications to determine customer needs
- Initiate product quotes as requested from the field, collaborating with peers to ensure balanced workload for quick response
- Maintain Key Process Indicators such as new product sales, quote wins and losses or quote response time, as requested by manager
- Assist Channel Partners and Regional Sales Managers with technical requests and preliminary field issue troubleshooting
- Assist with New Product Development and other tasks as requested by the manager
- Provide Channel Partner product training as requested by manager
- Travel up to 10% of time for customer visits, tradeshows, and Channel Partner visits
- Other duties as assigned
QUALIFICATIONS AND SKILLS:
- BS degree in Engineering or a related technical field preferred.
- 0-3 yrs experience as Application Engineering preferred
- Strong emphasis on systems thinking and understanding of rotating equipment a plus.
- Ability to respond with a strong sense of urgency and care to customer requests, inquiries, and problems
- Ability to maintain positive and constructive relationships internally and externally, even under difficult circumstances
- Interest in a future outside sales position preferred
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
Skills Required
- BS degree in Engineering or a related technical field
- 0-3 years experience in Application Engineering
- Experience with hydraulic analysis
- Systems thinking and understanding of rotating equipment
- Ability to respond with urgency and care to customer requests and problems
- Ability to maintain positive and constructive internal and external relationships
- Willingness/ability to travel up to 10% for customer visits, tradeshows, and partner meetings
- Interest in a future outside sales position
What We Do
Crane employees share a proud 150-year-plus history of doing business the right way—treating people fairly, dealing honestly and ethically with customers, suppliers, and shareholders, and working hard to meet or exceed the expectations of customers. They also share a fascinating history of innovation dating from the early years of the Industrial Revolution to the current era of technology-driven product development and improvement. Crane is committed to the highest standards of business conduct. We strive to create value for all our stakeholders with a highly disciplined approach to materially strengthening our businesses through successful implementation of the Crane Business System, through strategic linkages among our businesses, and through utilization of strong free cash flow for strategic acquisitions.
