Application Engineer – Nalco Light

Application Engineer – Nalco Light 

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. 

Nalco Water, an Ecolab Company, is seeking a Application Engineer to join our industry leading Light Manufacturing Division. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts.  With a consultative sales approach, you’ll build relationships with existing customers by understanding their key business drivers and executing system assurance programs.  With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.  

What’s in it For You: 

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments 

• The ability to make an impact and shape your career with a company that is passionate about growth 

• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best 

What You Will Do: 

Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate. 

2. Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team. 

3. Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.  

4. Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed. 

5. Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible. 

6. Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required. 

7. Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained. 

8. Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction. 

9. Provide installation resource services on a project request basis necessary to satisfy the needs of the customer. Services may include (but not limited to) field surveys, installation checklists, rollout support services, etc. 

11. Seek to keep abreast of the latest industry advances through continuous education. 

12. Responsible for all aspects of safety on the job, including the operation and maintenance of assigned company vehicles. Responsible for reading and complying with Nalco policies on Safety, HAZMAT, Product Stewardship and shipping of analytical samples. Complies with all local safety regulations.  

Territory/Location Information:  

• This position is based as a remote worker in the Lisbon area 

• Providing service throughout Portugal  

• 15% overnight travel required 

Minimum Qualifications: 

• Bachelor's degree in engineering (chemical, mechanical, industrial) or chemistry 

• Technical sales or field sales support experience in water treatment or chemical industry. 

• Fluency in English and native level of Portuguese 

• Possess a valid Driver's License and acceptable Motor Vehicle Record 

Preferred Qualifications:  

• Working knowledge of boilers, cooling towers, and wastewater treatment systems. 

About Nalco Water: 

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. 
 

Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right. Disability certificate will be an asset.