Application Engineer - FACTS

Reposted 11 Days Ago
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Raleigh, NC, USA
In-Office
Expert/Leader
Fintech • Information Technology • Logistics
The Role
The Application Engineer will provide pre-sales technical support, build customer relationships, and ensure positive customer experiences. Responsibilities include technical solutions in tenders, market communications, optimizing technical solutions, and identifying improvements in technology concepts.
Summary Generated by Built In

Location:

Raleigh, North Carolina, United States

Job ID:

R0072103

Date Posted:

2025-01-07

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Hitachi Energy is a pioneering technology leader helping to increase access to affordable, reliable, sustainable, and modern energy for all. From keeping lights on and factories running to supporting hospitals and schools, our solutions positively impact more than three‑quarters of the world’s population.

With over 100 years of engineering heritage and a strong commitment to diversity, we balance social, environmental, and economic values to support a more sustainable society. Today, more than 40,000 colleagues across 90+ countries are shaping the future of energy together.

In this role, you will provide pre‑sales technical expertise to support the sales organization and contribute directly to the success of FACTS solutions for transmission applications. You will bring deep technical knowledge in a focused product line and collaborate across teams to deliver optimized, customer‑centric solutions throughout the sales and tendering process. This position may also include ongoing customer support, ensuring long‑term value from commissioned systems.

How you’ll make an impact
  • Build and maintain long‑term relationships with customers and key stakeholders to understand needs and deliver value‑driven solutions
  • Support sales through technical expertise, presentations, and in‑depth product demonstrations
  • Contribute to efficient marketing activities and articulate strong technical value propositions
  • Collaborate closely with customers, ISOs, consultants, and internal stakeholders throughout the sales process
  • Act as technical coordinator for tenders and remain accountable for the technical solution
  • Identify optimized technical solutions by working across the global Hitachi Energy FACTS network
  • Create added value by leveraging experience from installed projects and innovation initiatives
  • Support and participate in conferences, seminars, publications, and market‑facing events
Your background
  • Master’s degree in Electrical Engineering, preferably with a focus on Power Systems
  • Minimum of 10 years of experience in tender and project work within FACTS transmission applications
  • Authorization to work for Hitachi Energy in the United States
  • Extensive experience with FACTS system design, analysis, simulations, and calculations
  • Hands‑on knowledge of tools such as PSSE, PSCAD/EMTDC, RTDS, and similar platforms
  • Experience with VSC‑based converter technologies and MACH® control systems
  • Background in commissioning, site testing, and routine or type testing of main components
  • Strong ability to manage deadlines, budgets, and complex technical interfaces
  • Excellent communication skills in English and willingness to travel up to 40–50% across NAM
More about us
  • Comprehensive benefits including medical, dental, life, and disability coverage
  • Competitive pension plan with employer contributions and a bonus program
  • Flexible work‑from‑home policy, wellness programs, and employee assistance resources

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Skills Required

  • Master of Electrical Engineering (preferably in Power Systems)
  • Minimum of 10 years of experience in tender/project work within FACTS for transmission applications
  • Experience from building and maintaining relationships with customers
  • Extensive experience from FACTS projects including system design, calculations, analysis and simulations
  • Experience from commissioning and testing on site
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The Company
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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