Join our passionate and dedicated teams who are shaping the future of sound!
This position covers product support, sound design support, technical training, and system design for all L-ACOUSTICS products for the touring and installation of sound in the market.
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Sound system theory, practice, safe operation training development, and administration
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Sound system design, specification, and documentation for touring and installation of sound applications
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Sound system commissioning, measurement, and verification for touring and installation of sound applications
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On-site acoustical and mechanical verification/measurement to support touring and installation of projects
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Sound system design support and training for engineers and operators using
L-ACOUSTICS proprietary modeling tools
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Telephone support for products, applications, safe operation, and software
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Adapt, enforce, and maintain a customer relations database, CRM, about users, operators, trainees, and owners of tour sound systems
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Regular (weekly) reporting on projects, actions, and other pertinent information to the Director of Application - Americas
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Make available support to the sales department and others desiring technical information
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On an “as needed” basis, ~ 20% the Application Engineer will be expected to support Installation Sound, including system design reports, Soundvision modeling, and client interface.
This position will report directly to the Director of Application - Americas concerning performing the duties under this Agreement. It shall fulfill any other duties reasonably requested by the Company.
Communication:
The Application Engineer communicates to:
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Daily with the Sales Team and other relevant employees to transmit information related to technical support, logistics, and administrative issues.
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Weekly via TEAMS to summarize activities to the Director of Application - Americas and other information relevant to current and ongoing projects.
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A list of upcoming projects will be maintained and communicated to the Director of Application – Americas, the Sales Team, and other relevant users. The list must be kept current at all times.
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Report to the Director of Application - Americas and members of the Sales Team industry trends and intelligence collected during calls.
Other:
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The Application Engineer is personally responsible for the technical support and operations budget and must comply with expense budget guidelines.
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According to company policy and procedures, the Application Engineer must submit timely expense reports.
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All travel to HQ and territory is subject to prior approval via the travel authorization procedure by the Director of Application Americas, the travel coordinator.
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Considering the remote employee situation, the Application Engineer must keep the manager abreast of ongoing activities.
What you will need to be successful
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Minimum 8 years of work experience in the Pro Audio industry.
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Bachelor/Master/Engineering Degree preferred
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Installation market experience with professional audiovisual systems
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Practical PA system design and operation for installation and corporate installation market
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Experience in AUTOCAD/Vectorworks preferred
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Experience with Q-SYS
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Good verbal and written communication skills
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Proficient in English
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The average expected travel is ~50%, subject to temporary increases during new build launches.
Location: Toronto, Ontario, Canada
Join our passionate and dedicated teams who are shaping the future of sound!
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What We Do
L-Acoustics is renowned for developing innovative sound systems and technologies that elevate the listening experience. Founded in France in 1984, L-Acoustics currently employs 800 team members worldwide, with headquarters in Paris, Los Angeles, London, and Singapore. Recognized for pioneering the line source array, L-Acoustics continues to shape the future of sound with solutions such as the L-ISA Immersive Hyperreal Sound technology, which offers 3D multi-dimensional audio. L-Acoustics also provides exceptional concert-grade sound systems and immersive sound spaces for residential and architectural environments. In recognition of introducing these groundbreaking creative technologies, L-Acoustics was named one of Fast Company’s Most Innovative Companies of 2020 and 2023.
L-Acoustics sound systems can be heard around the globe in venues like the Hollywood Bowl and the Philharmonie de Paris, at the world's top-grossing festivals such as Coachella and Tomorrowland, international special events like the World Expo 2020 and World Cup 2022, and on tour with world-class artists such as Billie Eilish, Post Malone, Arctic Monkeys, and Jacky Cheung, and in the Las Vegas residencies of Katy Perry, Adele, and more.
