Application & Data Support Specialist

Posted 10 Days Ago
Be an Early Applicant
Hiring Remotely in Sofia, Sofia-grad, BGR
Remote
Junior
Events
The Role
The role involves supporting business-critical applications, coordinating with vendors, managing scientific programs, data handling, and responding to user queries.
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Application & Data Support Specialist

Why Kenes:
With over 60 years of expertise, Kenes Group is a global leader in creating and managing international conferences. As a Professional Conference Organizer (PCO), Association Management Company (AMC), and Continuing Education Provider (CPD/CME), we specialize in delivering world-class medical and scientific events that connect professionals, inspire collaboration, and drive progress. Our 250 team members work across the globe, combining creativity with precision to design experiences that matter. At Kenes, we value teamwork, personal growth, and work-life balance — building an environment where people can thrive both professionally and personally.
Job Summary:
As part of the Applications Team, you will be responsible for the setup and support of business-critical applications used in the management of international scientific congresses. The role requires strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment.

Responsibilities:
  • Setup and configuration of operating software and internal applications
  • Provide application support and resolve software incidents within defined SLA
  • Communicate and coordinate with external software vendors when required
  • Provide system support and respond to queries from internal users
  • Prepare systems for meetings with scientific committees and manage meeting materials
  • Generate progress and statistical reports before and after abstract submissions
  • Support congress participants regarding abstract submission and the scientific program
  • Manage and maintain the scientific program, including program drafts and scheduling updates
  • Import and manage data (automated and manual processes) within the congress systems
  • Prepare materials for print and online publications, including XML files, eBooks, and congress app content
  • Work closely with scientific committees on session proposals, abstract processing, and scheduling
  • Upload and maintain information within the congress database
  • Ensure adherence to internal procedures and production deadlines

Requirements & Experience: 
  • Strong Excel skills, including functions and data handling
  • Excellent knowledge of Microsoft Office (especially Excel and Outlook)
  • Experience supporting end users in a business environment
  • 1–2 years of professional experience in administrative or application support
  • Excellent English – both written and spoken
  • Strong communication skills with the ability to draft professional correspondence in English
  • Highly detail-oriented with strong organizational skills and the ability to handle large volumes of data
  • Ability to work independently and as part of a team
  • Ability to work efficiently in a fast-paced environment
  • Service-oriented mindset

What we offer:
  • Competitive salary and full-time labor contract.
  • Flexible benefits program: food vouchers, optional additional health insurance, corporate discounts, etc.
  • Fixed working hours (Monday-Friday).
  • Hybrid working mode, excellent office location, and free shuttle bus from the metro station to the office.
  • Gifts for special occasions, fruits, massages, and yoga classes in the office once per week.
  • Real opportunities for professional development in a leading international company.
  • Friendly team culture that promotes initial and continual professional education and team collaboration.
  • Regular team events.
  • Refer a friend program.

If you are interested in this position, please submit your CV in English.
Only shortlisted candidates will be contacted.
All documents will be treated with the strictest confidentiality

 

Top Skills

Excel
MS Office
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The Company
HQ: Geneva
412 Employees
Year Founded: 1965

What We Do

Our Mission: To be the world’s leading facilitator of meetings for global exchange of professional knowledge in medical, scientific and other professions, based upon our core values of integrity and excellence. With over 60 years of expertise, Kenes Group has become a global leader in meetings, excelling as a Professional Conference Organiser (PCO), Association Management Company (AMC), and Continuing Education Provider (CPD/CME). Founded in Tel Aviv in 1965 and headquartered in Geneva, Kenes Group has hosted over 4,300 conferences in more than 100 cities around the globe, providing services to over 220,000 participants per year. Over the past six decades, Kenes Group has established and maintained its winning reputation as a global meeting and association management provider. Recognised as the world leader in meeting planning, Kenes Group is the only global PCO dedicated to medical and scientific events. Kenes Group boasts a long-standing client base of some of the world’s foremost organisations and associations, with more than 100 returning and long term clients. With a team of over 350 professional, multi-cultural, multi-disciplinary employees in 18 locations on four continents, Kenes Group truly delivers global expertise with personal, local know-how. Our clients have come to rely on Kenes Group as a competent, loyal and trusted advisor. We have earned our reputation as the provider of choice for global conference management. Kenes Group is proud to be accredited member of IAPCO (International Association of Professional Congress Organisers) and ICCA (International Congress and Convention Association) and to have team members in both PCMA (Professional Convention Management Association) and ASAE (American Society of Association Executives).

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