Application and System Specialist

Company Description

WE are EW - founded just over 27 years ago, EW Group, also known as Eurowag, stands as one of the fastest-growing integrated mobility and payment solution companies in Europe. Our dedication revolves around devising solutions that streamline the operations of commercial mobility companies, striving to simplify their everyday challenges.

As part of the Eurowag Group, which comprises a dynamic portfolio of innovative companies, including Sygic, fireTMS, Inelo, WebEye, Princip, KomTeS, and CVS, we collectively play pivotal roles in creating sustainable financial and technological solutions. Each entity contributes to our vision of democratizing the on-road mobility industry, with a focus on positive impacts on our industry, society, and the environment.

At Eurowag Group, we are committed to creating a diverse and inclusive workplace. We encourage women, men, and individuals of all backgrounds to apply and join our team.

Job Description

Position Summary

We are seeking a dedicated Application support engineer to join our L2 Application Support Team within the Technology Operations Department. You will play a key role in the operation and maintenance of applications and infrastructure for toll collection systems. You should be willing to learn and understand things in detail. You will work closely with cross-functional teams, solve issues, implement, and maintain CI/CD pipelines, optimize application performance, and ensure security best practices. A successful candidate will have a background in various application support with overlap to DevOps, excellent problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment.

Key responsibilities:

• Monitor, troubleshoot and resolve issues of application running in AKS and provide timely and effective support to internal and external stakeholders.
• Collaborate closely with cross-functional teams, including software development, QA, and infrastructure, to help design, build, and maintain a robust and scalable application infrastructure.
• Participate in the implementation and maintenance of CI/CD pipelines (Azure), ensuring the smooth delivery of software updates and releases.
• Optimize application performance, ensuring high availability and reliability, and continuously refining processes for efficiency.
• Closely collaborate with 24/7 on-call support team for application business continuity and support during critical outages and incidents.
• Contribute to the documentation of processes, procedures, and technical configurations for the application environment.
• Stay current with industry trends and advancements, recommending improvements and adopting new technologies as appropriate.

In this role, you can impact our organization meaningfully while enjoying a supportive and flexible work environment.

Qualifications

• Experience in system administration, application support, DevOps or a similar role.
• Basic understanding of CI/CD tools and concepts (e.g., Azure Pipelines, GitLab CI/CD, etc.).
• Working knowledge of any scripting languages (e.g., Python, Bash, PowerShell, etc.).
• General knowledge of Docker, Kubernetes.
• Experience with cloud platforms (Azure) and their services.
• Basic knowledge of exchange protocols and tools (REST, SOAP, Apache Kafka).
• Experience with logging/monitoring tools is an advantage (Prometheus, Elastic, Zabbix)
• Excellent problem-solving and troubleshooting skills, with a strong sense of ownership and accountability.
• Effective communication and collaboration skills, comfortable working in a dynamic, fast-paced environment.
• Proficient in English. Advance Czech/Slovak is a plus. 

Additional Information

WHY JOIN US?

At Eurowag Group, we value our employees' well-being and professional growth.

EW is diverse, disruptive and still evolving; we choose newcomers not only by skill but also by whether they can be real colleagues through shared values. What's more, you will have an opportunity to influence the direction of our company through your ideas.

WE TAKE GOOD CARE OF PEOPLE, AND OUR BENEFITS ARE PERFECT PROOF OF THAT:

• Work-Life Balance
  • Flexible working hours with the option for an occasional home office
  • 5 weeks of holidays
  • 3 health days per year
  • 1 extra day off (Founder's Day)
• Benefits Package
  • Fresh orange juice every day
  • Choose your benefits from our flexible benefits scheme, including options like meal voucher cards, pension contributions, and more, up to 1000 EUR
  • Multi-sport card for you to enjoy sports and wellness
• Rewards & Development
  • Referral Rewards through our 'Go Far' scheme
  • Access to Coursera.org with over 5,000 courses for skill development
  • A bonus scheme based on your performance
  • Access to potential private online language lessons on Preply.com
• Supportive Environment
  • A company phone and laptop 
  • Paid leave for volunteering towards a good cause or charity of your choice
  • Access to products our customers love
  • Free, anonymous psychological counseling with experts for mental health support
• Modern Workplace
  • Modern office with adjustable standing desks
  • Relaxation rooms and a summer terrace
  • On-site company restaurant with discounted menus and a daily contribution of 60 CZK in the canteen
  • Dog-friendly office
  • a fully equipped kids' corner
• Community & Well-Being
  • Philanthropy project 
  • Informal gatherings and team events outside office hours
• Diversity & Inclusion

Eurowag Group is committed to fostering a diverse and inclusive workplace where all employees, regardless of gender or cultural background, are valued and supported. Our inclusive recruitment practices ensure a level playing field, eliminating bias and opening doors for everyone.