Description:
We are looking for a skilled Salesforce Developer to join our team. In this role, you will be responsible for managing, configuring, and optimizing our Salesforce platform to support our business objectives with system administration, configuration and advanced flow builder skills. The ideal candidate will have hands-on experience in configuring and automating workflows using Salesforce Flow, troubleshooting issues, and ensuring the system operates efficiently. You will collaborate with cross-functional teams to understand requirements and deliver solutions that improve business processes.
Key Responsibilities
Salesforce Administration & Configuration:
Manage and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
Configure Salesforce features like workflows, process builders, validation rules, custom objects, and fields.
Implement and optimize Salesforce automation processes to improve efficiency.
Troubleshoot and resolve user issues, system errors, and performance bottlenecks.
Collaborate with stakeholders to develop Salesforce custom reports, dashboards to support business operations.
Process Automation:
Develop and manage custom objects, triggers, workflows, validation rules, and flows.
Design and implement custom Salesforce applications using Apex, Lightning Web Components (LWC), and Visualforce.
Integrate Salesforce with external systems via REST/SOAP APIs, middleware, and web services.
Collaborate with product owners, admins, and other developers to understand requirements and deliver solutions.
Write unit tests and perform debugging to ensure code quality and platform stability
Participate in code reviews, solution design sessions, and deployment planning.
Stay current with Salesforce platform updates, best practices, and new technologies.
- User Support & Training:
Provide end-user support, troubleshooting, and issue resolution, ensuring they are equipped to leverage system features effectively.
Document Salesforce configurations, processes, and best practices for user reference.
Stay updated with Salesforce releases and best practices and provide recommendations for system improvements.
Proactively suggest improvements to system configurations and workflows to enhance business productivity.
Required Qualifications
Bachelor's degree in computer science, Information Technology, Business, or a related field.
3+ years of hands-on development experience on the Salesforce Platform.
Basic knowledge and understanding of Salesforce Administration (e.g., creating reports and dashboards, user management, and understanding Salesforce functionalities).
Proficient in developing custom applications on the Salesforce Platform using Apex, SOQL, and Lightning Web Components (LWC).
Strong understanding of Salesforce data model, security, and sharing rules.
Strong problem-solving skills and the ability to troubleshoot technical issues.
Knowledge of software development life cycle (SDLC) and Agile methodologies.
Ability to work with cross-functional teams and manage stakeholder expectations.
Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Certifications (preferred but not required):
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Platform Developer I
Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only one of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to talking to you about working at Novotech.
ResponsibilitiesResponsibilities- Salesforce Administration & Configuration:
Manage and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
Configure Salesforce features like workflows, process builders, validation rules, custom objects, and fields.
Implement and optimize Salesforce automation processes to improve efficiency.
Troubleshoot and resolve user issues, system errors, and performance bottlenecks.
Collaborate with stakeholders to develop Salesforce custom reports, dashboards to support business operations.
- Process Automation:
Develop and manage custom objects, triggers, workflows, validation rules, and flows.
Design and implement custom Salesforce applications using Apex, Lightning Web Components (LWC), and Visualforce.
Integrate Salesforce with external systems via REST/SOAP APIs, middleware, and web services.
Collaborate with product owners, admins, and other developers to understand requirements and deliver solutions.
Write unit tests and perform debugging to ensure code quality and platform stability
Participate in code reviews, solution design sessions, and deployment planning.
Stay current with Salesforce platform updates, best practices, and new technologies.
- User Support & Training:
Provide end-user support, troubleshooting, and issue resolution, ensuring they are equipped to leverage system features effectively.
Document Salesforce configurations, processes, and best practices for user reference.
Stay updated with Salesforce releases and best practices and provide recommendations for system improvements.
Proactively suggest improvements to system configurations and workflows to enhance business productivity.
Required Qualifications
Bachelor's degree in computer science, Information Technology, Business, or a related field.
3+ years of hands-on development experience on the Salesforce Platform.
Basic knowledge and understanding of Salesforce Administration (e.g., creating reports and dashboards, user management, and understanding Salesforce functionalities).
Proficient in developing custom applications on the Salesforce Platform using Apex, SOQL, and Lightning Web Components (LWC).
Strong understanding of Salesforce data model, security, and sharing rules.
Strong problem-solving skills and the ability to troubleshoot technical issues.
Knowledge of software development life cycle (SDLC) and Agile methodologies.
Ability to work with cross-functional teams and manage stakeholder expectations.
Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Certifications (preferred but not required):
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Platform Developer I
Novotech is a global full-service clinical Contract Research Organization (CRO).
At Novotech, ambition meets opportunity. As a globally recognized leader in clinical research and scientific advisory services, we are proud to combine our position at the forefront of the industry with an award-winning workplace culture that values ambition, innovation, and growth. Named Employer of Choice, Great Place to Work and Employer of Choice for Gender Equality (EOCGE), we are committed to fostering an environment that reflects the life-changing work we do.
Since 1997, we have expanded our global footprint, now with 30+ offices across Asia-Pacific, the United States, and Europe. This growing network unites professionals from diverse backgrounds and disciplines to advance therapies that improve patient outcomes worldwide.
At Novotech, our employees are at the heart of our success. By offering trust, flexibility, and autonomy through programs like NovoLife, our flexible benefits framework, we empower team members to create an effective work-life balance that delivers professional satisfaction and maximum results for clients.
With access to mentorship opportunities, professional development programs, and a dynamic community, Novotech offers a platform for driven individuals to achieve personal growth while shaping the future of healthcare. Join us to be a part of a team that values your contributions and supports your ambition to make a global impact.
At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model, so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences.
At Novotech you will work alongside empowered teams with a shared commitment to success.
- Strategic vs transactional mindset.
- Ability to gain insights and make proactive decisions quickly.
- Culture that fosters partnership and collaboration, where every voice is heard and valued.
- Ongoing support from senior stakeholders and leadership team.
Skills Required
- Tertiary qualification in Computer Science, Information Technology, or Information Systems
- 3 years' experience as a Developer in one of the enterprise applications in use at Novotech, with role-specific certifications
- 3+ years' experience with some combination of Salesforce, Financial Force, Oracle Fusion, Veeva, Concur, or SABA in a software developer role
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of front-end languages and libraries (HTML/CSS, JavaScript, XML, jQuery)
- Knowledge of back-end languages (C#, Java, Python) and JavaScript frameworks (Angular, React, Node.js)
- Familiarity with databases (MySQL, MongoDB) and web servers (Apache)
- UI/UX design familiarity
- Excellent communication and teamwork skills
- Ability to work collaboratively in an Agile environment
- Able to participate meaningfully across Australia, China, and Indian time zones
- Bachelor's Degree or higher in Computer Science or related field or equivalent work experience
- Chinese or Korean speaking
What We Do
Novotech is a leading Asia-Pacific biotech specialist CRO and consists of two operating brands, "Novotech" and "PPC". Novotech is a full-service clinical CRO with labs, phase I facilities, and drug development consulting services.
