About Us:
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
Exciting Opportunity at MSK: Application Analyst I – Epic Healthy Planet
Memorial Sloan Kettering (MSK) is a global leader in cancer care, research, and innovation. The Application Analyst I – Epic Healthy Planet/Compass Rose role supports patient coordination and population health initiatives, enabling care teams to proactively manage patient journeys, improve outcomes, and drive operational excellence through advanced Epic applications and workflow optimization.
Role Overview
Design, build, and maintain Epic Healthy Planet/Compass Rose components supporting patient coordination workflows
Configure care coordination tools such as registries, care gaps, outreach workflows, and patient tracking
Support ServiceNow ticket queues, troubleshooting and resolving end-user issues efficiently
Analyze complex population health and care coordination needs, translating them into Epic solutions
Identify system gaps in patient coordination processes and recommend scalable enhancements
Collaborate with clinical, operational, and IT stakeholders to optimize care management workflows
Contribute to integration efforts involving data exchange and interoperability within Epic modules
Participate in technical discussions to improve system design and patient engagement strategies
Document workflows, configurations, and system updates to support ongoing optimization and compliance
Key Qualifications
Active Epic certification in Healthy Planet, Compass Rose, or another relevant Epic application required
Experience supporting patient coordination, care management, or population health workflows
Knowledge of healthcare IT standards and data exchange principles (e.g., HL7) preferred
Understanding of care coordination models, quality measures, and patient engagement strategies
Strong background in business process analysis and system design within healthcare environments
Ability to work independently while contributing effectively across cross-functional teams
Core Skills
Ability to manage high-volume work environments with minimal supervision
Strong problem-solving skills with the ability to navigate ambiguity in patient coordination workflows
Proficiency in configuring Epic applications to support population health and care management goals
Effective communication skills to engage clinicians, analysts, and operational stakeholders
Collaborative mindset with the ability to drive alignment across interdisciplinary teams
Additional Information:
Location: Hybrid; 885 Third Ave, New York, NY
Schedule: 9:00 AM – 5:00 PM EST, Monday – Friday. 3 days per month on site. Always a Tuesday – Thursday of 1 work week
Reporting to: Manager II, Application Services
Helpful Links:
Compensation Philosophy
Benefits
Pay Range: $92,700.00 - $148,400.00
FSLA Status: Exempt
Closing:
At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Skills Required
- Active Epic certification in Healthy Planet, Compass Rose, or another relevant Epic application
- Experience supporting patient coordination, care management, or population health workflows
- Proficiency configuring Epic applications to support population health and care management (registries, care gaps, outreach workflows)
- Experience supporting ServiceNow ticket queues and troubleshooting end-user issues
- Strong background in business process analysis and system design within healthcare environments
- Understanding of care coordination models, quality measures, and patient engagement strategies
- Knowledge of healthcare IT standards and data exchange principles (e.g., HL7)
- Effective communication and collaboration skills with clinicians, analysts, and operational stakeholders
- Ability to manage high-volume work independently and navigate ambiguity in workflows
What We Do
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.
Why Work With Us
Our technical teams are embracing agile methodologies and user-centered design to build products that will improve the patient journey. We look forward to enhancing our use of data, analytics, and technology to improve how we work and collaborate.
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