Application Administrator

Posted 13 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Insurance • Professional Services • Consulting • Financial Services
The Role
Owns the administration and lifecycle management of the firm’s SaaS application portfolio. Responsibilities include access provisioning, joiner-mover-leaver processes, permission reviews, license governance, renewal tracking, Azure Entra ID SSO and MFA configuration, vendor support, application monitoring, documentation, first-line troubleshooting, shadow IT governance, and mentoring a junior administrator.
Summary Generated by Built In

Why We Stand Out

Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you! 

Kaufman Rossin Professional Services Private Limited’s (the “Company”) offices are located in the World Trade Center (WTC) in Bangalore, Karnataka, India, and at Udyog Vihar, in Gurgaon, Haryana, India. 

The Bangalore office provides a range of services, including risk management, corporate governance, tax, assurance, and family office services. Out of the Gurgaon office, we render highly specialized back-office alternative investment services for global hedge funds and related fund types. As one of the top accounting firms in the US, our foundation is “people first”. In the words of James Kaufman, one of our founders, “We prioritize our people, their development, and their well-being. Our values are translated into action every day." 

Kaufman Rossin, headquartered in Miami, Florida has been celebrated as the Best Place to Work in South Florida more than a dozen times. The firm has grown to over 700 employees, with offices spanning the tri-county area and sister entities, Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. 

The Firm is ranked 49th among the top 100 firms in the US by Inside Public Accounting 2023. Internationally, the Firm has offices in Bangalore and Haryana in India and the Ivory Coast in Africa.


Think you have what it takes?

Operational owner of KR's IT-administered SaaS application portfolio. Operates independently — owning access management, license governance, SSO configuration, vendor relationships, and first-line support without hand-holding. Day-to-day IT point of contact for all administered platforms. Mentors the Junior Administrator. IT owns configuration and lifecycle management; business teams own the content and workflows.


Requirements

How You’ll Contribute:

Access & Permissions Ownership

  • Own user access across all IT-administered apps — provisioning, deprovisioning, role assignment, least-privilege standards
  • Manage joiner/mover/leaver process — right access on day one, fully revoked on departure
  • Maintain auditable access matrix for every platform
  • Conduct quarterly access reviews — dormant accounts, privilege drift, role mismatches
  • Handle complex requests — temporary elevated access, guest users, cross-platform provisioning

License Management & Renewals

  • Own the renewal calendar — flag 60 days ahead with utilization data and recommendation
  • Monthly seat utilization reports — identify unused/dormant seats, recommend adjustments
  • Maintain authoritative application registry — vendor, cost, licenses, renewal date, SSO status per platform

SSO Configuration & New Apps

  • Own Azure Entra ID SSO configuration for all supported apps — setup, testing, troubleshooting
  • Configure new applications — user directory, Entra ID SSO, MFA enforcement, role structures
  • Review vendor security docs on new app adoption
  • Identify and govern shadow IT

Vendor Management & Support

  • Manage vendors support relationships — raise, track, follow up on tickets for all platforms
  • Triage accurately — IT resolves (access/config) · Business owner (functional) Vendor (bugs)
  • Monitor health of critical platforms — proactive notification before issues escalates
  • Maintain IT knowledge base for all administered platforms
  • Mentorship & Improvement
  • Mentor the Junior Application Administrator
  • Identify automation and process improvement opportunities
  • Produce and maintain admin documentation for every platform

What Skills You’ll Bring:

  • 3–5 years IT administration or application management — 200+ user organization
  • Access management across multiple SaaS platforms — consistent, auditable, least-privilege
  • License management and renewal governance — utilization tracking, renewal calendar ownership
  • SSO configuration — Azure Entra ID, Okta, or equivalent, hands-on integration experience
  • Vendor support management for multiple platforms concurrently
  • Excellent written and spoken English for stakeholder communication, technical documentation, and vendor interactions
  • Salesforce ADM-201 preferred or working toward it

IT-ADMINISTERED PORTFOLIO

  • Collaboration: Zoom, Box, Sharefile, Mimecast, Superhuman.
  • Productivity: Adobe Acrobat, Canva, Figma, Lucid Suite.
  • Project Mgmt: Asana, Jira, Monday.com, DocuSign, PandaDoc, Ganttic.
  • Document Mgmt: M Files, Suralink, Fieldguide, SafeSend, Logikcull.
  • CRM/Sales/Marketing: Salesforce, Apollo, Marketo, Oktopost, LinkedIn, Workable.
  • Learning: LCvista, Cybrary, Becker CPA.
  • Identity & Ops: Azure Entra ID, ManageEngine AD360, Automox, Keeper, Dameware, ControlUp.
  • Automation: N8N, Automation 360, Flosum, MoveIt.

Benefits
  • Work-Life Balance
  • People First Company
  • Hybrid work policy
  • Working directly with peers in the US

We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.

Skills Required

  • 3-5 years of IT administration or application management experience
  • Experience supporting applications in an organization with 200 or more users
  • Access management across multiple SaaS platforms, including auditable least-privilege controls
  • License management, utilization tracking, and renewal governance
  • Hands-on SSO configuration and integration experience with Azure Entra ID, Okta, or equivalent
  • Experience managing vendor support relationships across multiple platforms
  • Excellent written and spoken English
  • Salesforce ADM-201 certification or actively working toward it
Am I A Good Fit?
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The Company
HQ: Miami, FL
700 Employees

What We Do

Kaufman Rossin is a leading independent CPA and advisory firm providing a comprehensive range of services including audit, tax, and business consulting. Founded in 1962, the firm supports organizations through various stages of growth with specialized expertise in areas like risk advisory, wealth management, and insurance. They are recognized as a top-tier firm in the U.S., known for their commitment to client service, innovation, and a supportive, inclusive company culture.

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