Application Administrator III

Application Administration
·         Ability to perform all duties of the Application Administrator II.

·         Windows and Linux OS experience.

·         Perform application troubleshooting and maintenance activities.

·         Perform application upgrades and patching.

·         Maintain good working relationships with application Vendors.

·         Maintain application integrity.

·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

·         Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)

·         Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

·         Maintain discretion and confidentiality in all areas pertaining to the IT systems.

·         Comply and follow all procedures within the company security policy.
·         Provide leadership in Integration projects for both Customers and Vendors

·         Provide regular updates to appropriate managers.

·        Drive continuous improvement through trend reporting analysis and metrics management.

·        Document application processes and procedures.

·         Assure that procedures and work instructions are efficient and not redundant.

·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are consistent with industry standards.

·         Understand and embrace the business and IT strategic direction.

·         Effective and efficient workload management.  Good email management skills.  Prompt meeting attendance.

·         Work with Audit teams and adhere to compliance procedures.

·         Respond to and participate in on-call support and scheduled maintenance activities.

·         Improve and keep skill sets relevant and up to date.

·         Travel to and attend annual Vendor conferences.

·        Work irregular hours when needed.

Partner Integration

·         Understand B2B concepts and protocol such as AS2/AS3, SFTP, SSH, PKI digital certificate encryption and management.
·         Interact with functional resource to understand &/or clarify requirements.
·         Develop architectural and process solution per our technical analysis to match functional specification.
·         Work with senior eCommerce programmer to prepare technical specifications for more complex projects.

·         Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Support
·         Provide assistance to EC Operations staff in supporting Trading Partners as required

·         Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

Teamwork
·         Participate in the exchange of ideas and information within the department.
·         Ask questions; encourage input from team members.
·         Confer with reporting manager on complex or unusual situations.
·         May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
·         Customer service skills as well as effective communication skills – both verbal and written.
·         Ability to follow written and verbal directions.
·         Good working knowledge of standard computer operating systems, i.e. Microsoft, Linux. Knowledge of Sterling Integrator, and Axway B2Bi.
·         Understanding of database objects, tables, views, keys, indexes, stored procedures.
·         Understanding of software design methodologies.
·         Working knowledge of Relational Databases.

·         Ability to develop Visio diagrams and PowerPoint presentations.
·         Knowledge of networking protocols.
·         Knowledge of SAP and IDOC processing.
·         Knowledge of EDI standards ANSI, EDIFACT. Rosettnet Standard PIP 2.0.
·         Good logical, analytical & mathematical skills.
·         Good organizational skills.
·         Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
·         Ability to define problems, collect data, establish facts, and draw valid conclusions.
·         Ability to operate a personal computer including using a Windows based operating system and related software.
·         Advanced PC skills, including training and knowledge of Jabil’s software packages.
·         Ability to deal with standardized situations with only occasional or no variables.
·         Ability to read and comprehend simple instructions, short correspondence, and memos.
·         Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Requirements

Bachelor´s degree required

Fluent English speaker (this role will provedie regional support)

Strong experience with Linux is required