Position Summary: System Administrator III
Department: IT – Application Administration
Position Overview:
As a Systems Administrator with the MRI Software IT Services Team, you will work across Private and Public cloud technologies, learning business processes whilst being exposed to exciting new technologies such as VMWare vCentre, Azure, SQL/Oracle Databases, Citrix, along with several other backup, antivirus, monitoring, networking and operational tooling.
In this position, you will assist with a wide range of IT operational and project related duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti-Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day-to-day operational IT Services activities, related to application support. Being a part of a global organization and servicing clients across the globe, there may be a requirement too
Responsibilities:
- Deployment and configuration of Application releases
- Able to perform duties on a shift/roster depending on requirements from business
- Ability to work overtime/standby as and when required
- Citrix Troubleshooting
- Installation and management of IT, monitoring and security tools
- SQL Server, Oracle server and DB administration
- Managing and administering service desk ticketing system queues
- Review of SOPs and documentation
- Remote Desktop Gateway management, configuration, and troubleshooting
- IPSEC Tunnels and administration
- Configuration of monitoring tools
- Active Directory management and troubleshooting
- VPN Configuration and troubleshooting
- General vCentre management and troubleshooting
- SFTP Server management
- IIS/Web Server administration and troubleshooting
- Certificate Management
- SMTP Relay server troubleshooting and management
- Azure Kubernetes Cluster Services
- Patching and Updates
- Server Builds and Software deployments
- Standby and Overtime duties required
- Client and Stakeholder Engagements
- Strong interest in general IT (Networking, Operating Systems, Scripting, SQl/Oracle database administration)
- Attention to detail, ability to follow SOPs and suggest improvements to documentation and processes
- Ability to multi-task and prioritize accordingly
- Strong Interpersonal Skills with focus in Customer Centricity
- Strong vendor management skills
- Ability to work and collaborate across global and regional teams
- Attention to detail
- Accountability and ownership of Problem and Incident management
Education
- BE in Computer Science or equivalent work experience
- Azure Certified or working towards
- Database Administration Certified
- VMWare Certification a plus
- Security Certification a plus
Benefits:
- Flexible to work in Rotational Shifts arrangements (2 days in the office)
- Annual performance-related bonus
- 6x Flexi Anyday: knock 2.5 hours off your day on any day
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Skills Required
- Bachelor of Engineering in Computer Science or equivalent work experience
- Microsoft Active Directory management and troubleshooting
- VMware vCenter / vSphere management and virtual machine deployment
- SQL Server and Oracle database administration
- Citrix troubleshooting and support
- Experience with DNS, Remote Desktop Gateway, IPSEC tunnels, and VPN configuration/troubleshooting
- IIS / web server administration and SMTP relay management
- SFTP server management and certificate management
- Experience installing and managing monitoring, backup and antivirus/security tooling
- Azure knowledge and working experience with Azure Kubernetes Cluster Services (AKS)
- Server builds, patching, software deployments and change management
- Ability to work shifts, standby and overtime as required
- Strong problem and incident management ownership, stakeholder and vendor management skills
- Scripting skills (automation)
- Azure certification or working towards
- Database administration certification
- VMware certification
- Security certification
MRI Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MRI Software and has not been reviewed or approved by MRI Software.
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Retirement Support — A 401(k)/Roth plan with a strong company match stands out as a competitive element of the package. Match design is portrayed as generous relative to many tech peers.
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Parental & Family Support — Paid parental leave for birth and non-birth parents, compassionate leave, and lactation/travel support indicate robust family benefits. These offerings provide substantial support during major life events.
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Leave & Time Off Breadth — A minimum of four weeks PTO, company holidays, volunteer time, and Flexi Anydays reflect a broad time-off offering. Hybrid and flexible work options complement the time-off structure for work-life balance.
MRI Software Insights
What We Do
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge. For more information, please visit http://www.mrisoftware.com.
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