Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
The Mortgage Underwriter is responsible for analyzing, evaluating, and underwriting residential mortgage loan applications across Conventional and Non-Qualified Mortgage (Non-QM) programs, including Debt Service Coverage Ratio (DSCR) loans and alternative documentation products. This role ensures compliance with investor, agency, company, and regulatory guidelines while assessing borrower eligibility, mitigating lending risk, and supporting timely loan decisions. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to make sound underwriting decisions in a fast-paced mortgage lending environment.
Key Responsibilities
- Review and underwrite residential mortgage loan applications, including Conventional, Non-QM, and DSCR loan products.
- Analyze borrower credit profiles, income, assets, employment history, financial stability, and collateral to determine loan eligibility and risk exposure.
- Evaluate alternative documentation loan programs, including bank statement, asset depletion, ITIN, 1099, and P&L-only loans.
- Calculate and assess Debt Service Coverage Ratios (DSCR) and perform complex income and risk analyses.
- Ensure compliance with agency, investor, company, federal, and state lending guidelines, including Fannie Mae, Freddie Mac, ATR/QM, TRID, RESPA, TILA, HMDA, HOEPA, and other applicable regulations.
- Perform manual underwriting when required and evaluate exception requests within established risk parameters.
- Issue loan approvals, conditional approvals, suspensions, or denials based on underwriting guidelines and risk assessment.
- Review loan documentation for accuracy, completeness, consistency, and regulatory compliance, identifying discrepancies and potential risk factors.
- Communicate underwriting requirements and decisions to loan officers, account executives, brokers, processors, and other stakeholders.
- Review resubmitted conditions and documentation to ensure timely loan processing and closing.
- Maintain accurate records of underwriting decisions and loan documentation.
- Support internal audits, quality control reviews, and post-closing documentation requests.
- Stay current on mortgage industry trends, investor requirements, agency guidelines, regulatory changes, and Non-QM product offerings.
- Contribute to process improvement initiatives aimed at enhancing operational efficiency, loan quality, and customer service levels.
- Manage multiple loan files while meeting service level agreements and production deadlines.
Required Qualifications
- Bachelor's degree in Finance, Business Administration, Economics, or a related field preferred; equivalent industry experience may be considered.
- Minimum 2–5 years of mortgage underwriting experience, including Conventional and/or Non-QM loan products.
- Strong knowledge of Conventional underwriting guidelines, including Fannie Mae and Freddie Mac requirements.
- Experience underwriting Non-QM products, including DSCR and alternative documentation loans, preferred.
- Thorough understanding of mortgage lending regulations and compliance requirements.
- Proficiency with Loan Origination Systems (LOS), Automated Underwriting Systems (AUS), including DU and LP, and electronic document management systems.
- Strong analytical, critical thinking, and decision-making skills.
- Ability to perform detailed income calculations, credit analysis, collateral review, and risk assessment.
- Good written and verbal communication skills.
- High attention to detail with strong organizational and time-management abilities.
- Ability to work independently and effectively manage a high-volume pipeline in a fast-paced environment.
Preferred Qualifications
- Experience working with wholesale, correspondent, or retail mortgage lending channels.
- Familiarity with secondary market requirements and investor-specific guidelines.
- Knowledge of quality control, audit processes, and post-closing reviews
Working Conditions
- Full-time position in a Work from Office environment.
- Requires management of multiple loan files and deadlines simultaneously.
- Frequent collaboration with loan officers, processors, account executives, operations teams, auditors, and management.
- Immediate joiner
- US Rotational Night Shifts
If you’re ready to take your career to the next level and leverage your skills in a rewarding role, we want to hear from you!
Skills Required
- Minimum 2-5 years mortgage underwriting experience (Conventional and/or Non-QM)
- Strong knowledge of Fannie Mae and Freddie Mac underwriting guidelines
- Thorough understanding of mortgage lending regulations (TRID, RESPA, TILA, HMDA, HOEPA, ATR/QM)
- Proficiency with Loan Origination Systems (LOS) and Automated Underwriting Systems (AUS) including DU and LP
- Experience with electronic document management systems
- Ability to perform detailed income calculations, credit analysis, collateral review, and DSCR assessments
- Strong analytical, critical thinking, and decision-making skills
- Good written and verbal communication skills
- High attention to detail, strong organizational and time-management abilities
- Ability to work independently and manage a high-volume pipeline in a fast-paced environment
- Bachelor's degree in Finance, Business Administration, Economics or equivalent industry experience
- Experience underwriting Non-QM products, including DSCR and alternative documentation loans
- Experience with wholesale, correspondent, or retail lending channels
- Familiarity with secondary market requirements and investor-specific guidelines
- Knowledge of quality control, audit processes, and post-closing reviews
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
-
Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
-
Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
-
Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman







