We are looking for a highly organized and commercially driven App Experience Specialist to join our Commercial team. The role is responsible for managing and optimizing the in-app customer experience by ensuring accurate execution of promotions, category merchandising, media placements, and performance tracking.The ideal candidate will work closely with Marketing, Tech, Commercial Excellence, Category Management, and Media Buying teams to deliver a seamless and engaging app experience that supports business growth and customer satisfaction.
Requirements
- Bachelor’s degree in business administration, Marketing, E-commerce, or a related field.
- 2–4 years of experience in e-commerce, app management, digital merchandising, or a related role.
- Strong analytical and reporting skills with attention to detail.
- Experience working with cross-functional teams including Marketing, Commercial, and Tech.
- Good understanding of customer journey and digital user experience.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency in Microsoft Office and reporting tools is preferred.
Skills Required
- Bachelor's degree in Business Administration, Marketing, E-commerce, or related field.
- 2-4 years of experience in e-commerce, app management, digital merchandising, or related role.
- Strong analytical and reporting skills with attention to detail.
- Experience working with cross-functional teams including Marketing, Commercial, and Tech.
- Good understanding of customer journey and digital user experience.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency in Microsoft Office and reporting tools.
What We Do
Ninja is an online supermarket and delivery platform founded in 2022 in Riyadh, Saudi Arabia. It provides a wide range of products, including groceries, beauty, and household essentials, delivered in under 30 minutes through a network of dark stores. The company operates across Saudi Arabia and has expanded its services to other GCC countries, focusing on speed, reliability, and convenience for its customers.
