APIP Case Manager

Title: APIP Case Manager

Unit: Family Services

Reports to: APIP Senior Case Manager

Status: Regular; Full-Time; Non-Exempt

Location: Long Island City

Salary: Hourly Rate: $27.48 per hour (approximately $50,000 annually)

Days/Hours: Varies: Monday–Friday, 9:00am–5:00pm, 11:30am–7:30pm; subject to change based on program needs

Position Summary:

Responsible for facilitating Abusive Partner Intervention groups, case management duties including individual sessions, developing treatment plans, documenting client progress for reporting to the courts, and making referrals to internal and external services.

Core Competencies:

Mission and Fit: 

Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core cultural value so that none of us should be measured against the worst things we have done.

Communication:

Case Manager must actively listen to participants to fully understand their housing needs, concerns, and potential barriers. This skill is essential in building trust, ensuring appropriate referrals, and developing effective housing plans tailored to everyone’s situation.

Resourceful:

Case Manager should possess a strong understanding of a wide range of housing programs, subsidies, and resources, including those offered by government agencies and non-profit organizations. This knowledge enables them to guide participants through the housing process, make appropriate referrals, and advocate effectively on their behalf.

Engagement:

Demonstrates active listening skills by using empathy and reflection to effectively engage a diverse client population. Apply high-quality, evidence-informed engagement strategies to address client needs, while exhibiting strong interpersonal skills and the ability to build meaningful connections.

Essential Duties and Responsibilities:

• Facilitate Abusive Partner Intervention groups using evidence based curricula; 

• Perform general case management duties, including weekly individual  sessions with clients, referrals to community based  services, developing client schedules, and client centered treatment plans;

• Assist clients in identifying and prioritizing needs;

• Provide referrals to ensure all participants’ concrete needs are addressed;

• Ensure accurate and timely data entry of all client information into the agency’s database;

• Provide accurate and timely data and information to be included in court reports; 

• Monitor participants attendance and compliance with mandate requirements;

• Conduct toxicology for clients as needed;

• Participate in case conferences for optimum collaboration among departments/programs and external agencies;

• Attend and participate in meetings, conferences, and trainings;

• Conduct weekly chart audits; 

• Engage in his/her own ongoing professional development;

• Additional responsibilities as required. 

Qualifications:

• High school diploma or GED/HSE required, some college preferred;
• Experience and commitment to working with mandated participants with criminal justice involvement;
• Strong Microsoft Office and database entry skills;
• Strong assessment and engagement skills;
• Strong written and verbal communication skills;
• Strong organizational and leadership skills
• Bilingual English/Spanish a plus;
• Demonstrated ability to support and guide staff while upholding program standards.

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements: May require travel to our Harlem office

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.