API Software Development Engineer II (L9)

Job Description:

Role Title: API Software Development Engineer II (L9)

Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities for all to take up leadership roles.

Organizational Overview:

Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be. 

Role Summary/Purpose:

The API Software Development Engineer II, excelling in a modern software engineering environment and leading by examples through high quality, timely delivery of solutions to specification. Success in this role includes building scalable APIs and resilient applications, applying strong engineering fundamentals and sound design practices, operating independently with minimal guidance, coaching junior engineers and positively influencing team engineering standard, delivery outcomes and technical excellence.  
Key Responsibilities:

• Influence and collaborate to create amazing API’s  

• Coach Junior Engineers and empower them to work efficiently 

• Participate in code review process and maintain the quality 

• Participate in Agile scrums with cross-functional teams  

• Participate in Agile sprints effectively which includes refinement, planning, daily standups, backlog grooming sessions and reviews  

• Participate in SAFe ceremonies   

• Participate and Contribute towards Engineering Community of Practices (CoPs) 

• Participate in addressing root cause analyses, incident reports  

• Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes 

• Provide on-call support  

• Passionate about the latest technologies, open-source projects and languages 

Qualifications/Requirements:

• Bachelor's degree in computer science or related degree with modern application development experience, with minimum 3 years of experience in Technology and 2+ years in API development using Java and Spring Framework. 

• Strong technical expertise in Java, Spring Projects - Spring Boot, Spring Framework, Spring Batch, Spring Cloud, Spring Data JPA, Kafka, Git, Maven and RESTFUL API 

• ood to have knowledge on Apigee and Caching Systems – Redis/Gemfire 

• Familiarity in designing applications using SOLID principles, Java and microservice design patterns 

• Experience developing microservices with 12-factor app methodology  

• Working knowledge of RDBMS (Oracle, PostgreSQL, or MySQL) and ability to write efficient SQL 

• Experience writing unit, integration and e2e tests using frameworks like Junit, Mockito, Spring Test 

• Familiarity with monitoring and logging tools (Splunk, CloudWatch, or ELK) and interest in building resilient applications 

• Experience with continuous integration environments and using tools like Jenkins  

• Strong desire to develop high quality code with ability to review and leverage quality check tools like Sonar, PMD etc.

• Familiarity with cloud platforms - AWS (basics like S3, ECS, RDS, CloudWatch) or Pivotal Cloud Foundry / Tanzu 

• Basic familiarity with Docker and containerized deployments 

• Experience with Agile/SAFe application development and familiarity with tools like JIRA 

• Strong communication skills with technical and non-technical peers  

• Strong cross-functional team player with the ability to work seamlessly across a matrix organization  

• Strong oral and written communication, analytical and problem-solving skills  

• Passionate to learn and understand diversified business domains and technologies  

• Strong attention to detail in a team environment 

• Ability to quickly learn new technologies and frameworks 

• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options 

• Exposure to AI-assisted development tools, GitHub Copilot or similar to improve coding productivity 

Desired Characteristics:

• Desire to work in a dynamic, fast paced environment 

• Strong interpersonal skills with ability to influence team members, stakeholders  

• Intellectual curiosity, genuine interest in understanding how systems work end-to-end 

• Adaptability to evolving engineering practices, including AI-assisted development tools and workflows 

Eligibility Criteria:

Bachelor's degree with minimum 2 years of IT experience or in lieu of degree, High School Diploma/GED and 3 years of IT experience 

 Work Timings: 2 PM -11 PM IST 

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible and can apply.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible and can apply.

• L4+ Employees can apply.

Level / Grade : 9

Job Family Group: