API Platform Operations Engineer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

You are as unique as your background, experience and point of view. Here, you will be encouraged, empowered and challenged to be your best. You will work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you will have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Role Summary
This strategic role is responsible for participating in the operationalization of Enterprise API Platform solutions.

Reporting to the Director, API Platform Operations, API Platform Operation Engineer is responsible for supporting the API platform and Enterprise Event Hub components.

The role works very closely with the team of Operations Engineers (across domains and platforms), API Platform Engineering and API Platform Consulting Teams.

The responsibilities include, but are not limited to the following:

• Participate in the operations (support, deployment and rollout of components) in API Platforms both in the cloud and on premise.  Experience in operations and implementing API framework is a must.

• Participate in the construction, maintenance and continuous improvement of core infrastructure that underlies API operational support including a gateway/service-mesh, runtimes, security.

• Participate in the operations and support of the Enterprise Event Hub with Kafka.

• Participate in the operations and support of the API and micro-services

• Identifying defects in the platform modules, debugging issues being faced and provide effective solutions.

• Participate in designing, running and interpreting performance and load-testing processes and implementing required optimizations.

• Ensure projects are following best practices around continuous integration and delivery

• Partner with business, and API teams to design, develop and demonstrate the value of implementing API Platform components using cloud-based solutions.

• Work closely with the business and technology partners to ensure effective implementation of new technologies that support API Governance and standardization across Sun life.

Must Have

• Bachelor’s degree in Computer Science, Engineering, or related area.

• 3-6 years experiences in related IT areas.

• Minimum of 2+ years experiences in Application support and Operations as primary role.

• Minimum of 1-2 years development experience with Java

• Experience in implementing continuous integration and delivery solutions.

• Good understanding of DevOps, Containers/Docker, Kubernetes

• Knowledge of REST API design standards, good working knowledge of API design specifications like Open API Spec, RAML. 

Nice to Have

• Experience working in AWS cloud, specially in AWS services like EKS, EC2

• Experience working with Kafka/ Confluent technologies.

• Experience with specialized API architecture frameworks, security, patterns, model and delivery.

• Experience with scripting languages to automate operations tasks is a nice to have

• Exposure to using Authentication and Authorization solutions with REST APIs.  Knowledge of standards like OAuth and OpenID is a plus.

• Working knowledge of API development in AWS Serverless environment working with AWS Lambda and AWS API Gateway etc.

• Working knowledge of deploying components on Kubernetes, using Kustomize, Helm Charts and/or K8s operators.

• Working knowledge for CI/CD solutions (like Jenkins, Ansible, CDD Continuous Delivery Director)

• Proficiency in building and deploying solutions with frameworks like Spring Boot, including secure coding practices, load-testing and performance optimization

Competencies

• Ability to manage through influence in a complex and evolving environment to meet challenging timelines and organizational goals.

• Ability to establish and maintain a good team environment, develop a culture of innovation, collaboration within the team.

• Demonstrated problem solving, communication and organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results. Strong professional consulting skills.

• Ability to effectively communicate both internally and externally.

• Mature, confident, and performance oriented.

• Capable of developing strong relationships with all levels of management.

• An excellent communicator, team player and someone who is intellectually honest.

• Ability to adapt thinking and response to the geographic differences across our global operations.

Unique Requirements:

• This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

What’s in it for you?

• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada

• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.

• Flexible Benefits from the day you join to meet the needs of you and your family. 

• Pension, stock and savings programs to help build and enhance your future financial security.

#LI-Hybrid #LI-remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

Job Category:

Posting End Date: