API Partner Integration Lead - Remote (Northeast)

Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?

The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.

Summary:

Centro Benefits Research is an employee benefits service organization which provides research, analysis, and process facilitation for employee benefits consultants and insurance carriers. Insurance is complicated and often painful for those who deal with the processes which has not quite caught up with digital technology advances. Our mission is to bring modern technology to a legacy insurance process and help all stakeholders work more efficiently for the benefits of millions of working Americans depending on building their financial security through benefits offered at work.

Centro is a wholly owned subsidiary of OneDigital, one of the largest leading Benefits and HR Consulting firm in the country to help us realize the full potential of our vision and a mission of standing up a ground breaking digital platform that helps advance the industry into the future of how employee benefits are managed.

With tremendous growth in our business and increasing demand for our services, we are expending the team and seeking API Partner Integration Lead to join our API Program Team. In this role, you will work with the engineering, product, and connecting partner teams to design and implement digital plumbing, which will enable data integrations between our software and insurance carrier, or other service provider partner software. You will be integral part of the API Program which is responsible for extracting business and customer value from digital partnerships.

You will run all aspects of complex API integrations with major insurance carriers and other partners. You will coordinate all activities and deliverables to ensure the implementation is successful and then provide ongoing oversight and management of the connectivity with the partner in production.

You will work with a high degree of autonomy collaborating with like-minded teammates building software from the ground-up. You will help create the vision, strategy and goals that are aligned with business objectives.

If you are a brave and tenacious team player with a passion for innovation, problem solving, challenging the status quo, and always looking for a better way of doing things, you will love working here.

Essential Duties and Responsibilities (include but are not limited to):

• Take active role in defining integration strategy and the API Product Portfolio
• Research and understand at a granular level the data and the process wrapped in the API product for both Centro and the connected carrier
• Participate in the technical planning & requirements gathering phases for all development iterations to contribute to the API product design and use it as a foundation for managing the partner integration strategy and process
• Partner with the engineering team to help determine the best technical implementation methods as well as execution schedule
• Collaborate with internal stakeholders to anticipate and address the impact of the API integration might have on various operational and business functions
• Develop efficient, repeatable standard approach to implementation effort for various of API integrations
• Manage end-to-end implementation of the API integration with each partner
• Facilitate all stages of the project including discovery and requirements gathering, technical and operational analysis, project plan and timeline, budget, testing, move to production, postproduction audit
• Work with connecting partner to gather any custom requirements, define unique operational workflows and processing rules, respond to requests and questions
• Extremely high attention to detail in planning and managing the project cadence 
• Work with Production Support on troubleshooting production issues including root cause analysis, operational impact mitigation, coordinate fix if necessary
• Schedule and facilitate all implementation meetings maintaining tight communications between all stakeholders, and tracking deliverables, risks, impediments, mitigation plans etc.
• Maintain appropriate project documentation using project board
• Oversee testing of the integration
• Maintain best practices and proactively seek opportunities for efficiency improvements

Qualifications, Skills and Requirements:

• Comfortable handling multiple projects simultaneously with ability to confidently prioritize and manage time and deliverables
• Solid experience with Agile methodology
• Understanding of API technology, architecture and integrations a plus
• Good knowledge of various ETL protocols and tools i.e. EDI desired
• Creative thinker with a passion for solving complex problems and getting things done
• Self-starter with ability to balance priorities and work in a lean environment
• Outstanding troubleshooting, communication, presentation, documentation, and leadership skills
• Enjoys being part of a team with a big mission
• Outstanding communication, presentation, and leadership skills
• Excellent organizational and time management skills
• Enjoys being part of a smaller team with a big mission

Education, Training and Experience:

• Bachelor’s degree or equivalent
• PMI/PMP certification preferred
• Superior project management skills and acumen with min. 5 years of demonstrable experience in technology or high-volume operational function
• Complete understanding of Insurance operations and key data used in processing core transactions
• Experience working with internet-based services, online applications, or other technology-based projects

The typical base pay range for this role nationwide is $80,000 to $120,000 per year.  

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the team!